Occupancy Specialist jobs in Santa Cruz, CA

Overview

COMPANY SUMMARY:

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to  enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

SUMMARY OF THE POSITION:

The Occupancy/Compliance Specialist works as part of a team under the direction of the Compliance Manager, to review and audit move in files to assist all projects leasing units. The Occupancy Specialist will provide customer assistance to the clients of the John Stewart Company and must relate well to people, exercise good judgment and discretion in dealing with property managers, applicants, residents, vendors, and co-workers. This position will work specifically with PSH properties receiving, tracking and processing referrals from the Office of Supportive Housing and working with properties to fill vacant units.

*Hiring Bonus: $1,500.00*

Responsibilities

Administration and Compliance

• Ensures consistent application of the Resident Selection Policy for each project.
• Complies with new policies and form requirements, including leases and addenda as they pertain to each project and their regulatory requirements.
• Exercises common sense, good judgment, consistency and self-control in day-to-day contact with Applicants and in other business-related matters.
• Assists in reviewing, processing, completing and maintaining accurate resident files at move-in within established regulatory guidelines.
• Tracks progress of all move in files and required compliance projects within the region.
• Attends training and seminars to keep up to date on trends and changing conditions, as requested and/or required by the Compliance Manager.
• Communicates all problems to Compliance Manager for assistance in resolution.

General Duties

• Maintains superb relationship with applicants and/or residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements.
• Prepares vacancy and compliance reports as assigned.
• Processes resident program re-certifications and renewals semi-annually and annually as required.
• Assists co-workers with all aspects of running a compliance department.
• Ensures that property staff are in compliance with executing leases rules, and regulations.
• Reports any areas or property issues that need attention to the proper supervisors.
• Any additional administrative, compliance, marketing and/or lease-up duties not detailed above that may be requested by the Compliance Manager.
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Qualifications

• Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions.
• Demonstrated knowledge on Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential. MRI software knowledge a plus.
• Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions.
• Familiarity with the general management of subsidized housing programs.
• Relates well to people, exercises good judgment dealing with owners, employees, residents, visitors & vendors.
• Excellent organizational skills; attention to details, strong verbal and written communication skills.
• Minimum two years’ experience in related housing, social services or related field.
• Tax Credit Specialist, Certified Occupancy Specialist designations, HUD and/or equivalents required.

Pay Range: $28.00-$30.00/hour

Benefits-at-a-glance

 Benefits for Employees who work 30 hours/week -

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 72 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $50 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

Benefits for Employees who work less than 30 hours/week - 

• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $50 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
• Up to 72 hours of sick time per year.

Equal Opportunity Employer

California Consumer Privacy Act

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California.  The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information.  Therefore, we have posted the Company’s “Notice At Collection For California Applicants” here.  Please review this Notice at your convenience.

California Pay Transparency

Salary ranges are determined by role, level, and location/region. The range provided here reflects the minimum and maximum target for current salaries for the position across all [California] locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Pay Range: