Office Automation Analyst jobs in Pocatello, ID

Office Automation Analyst analyzes and recommends office automation equipment and peripherals that can improve productivity and efficiency. Installs and maintains equipment. Being an Office Automation Analyst creates training materials, trains and supports end users. May require a bachelor's degree. Additionally, Office Automation Analyst typically reports to a supervisor or manager. The Office Automation Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Office Automation Analyst typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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IT Specialist (Customer Support)
  • US Office of the Secretary of the Interior
  • Fort Hall, ID FULL_TIME
  • Duties

    • Coordinate accurate Information Technology (IT) hardware and software inventory and assist in ordering equipment as part of the Region's life cycle management plan.
    • Provide input on development of standard procedures to effectively support IT business function with the Regional Field Support Manager (FSM).
    • Evaluate IT user support service outcomes, identifying problem areas, and providing recommendation to the manager.
    • Administer IT instruction to users on various types of technology hardware, computer system procedure, computer application software, and telecommunication equipment.
    • Provide customer support with user with varying IT literacy and competency in a fast-paced and high demand environment.
    • Establish written and verbal communication to various audiences.
    • Assist with preparation of briefings, memoranda, procedural guides, and technical reports on IT operations, topics, and work team functions.

    Requirements

    Conditions of Employment

    • U.S. Citizenship Required
    • You will be required to have federal payments made by Direct Deposit.
    • You may be required to successfully complete a probationary/trial period.
    • A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
    • If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
    • Incumbent is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 4 year period immediately preceding submittal of GSA Form 3607.

    Qualifications

    To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    BASIC REQUIREMENTS:
    https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

    MINIMUM QUALIFICATIONS, GS-2210-09:
    Completed a master's or equivalent graduate degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management. (Must submit copy of transcripts).

    Completed 2 (two) years of graduate education from an accredited or pre-accredited institution in computer science, engineering, information Page 3 of 6 2/20/2024 11:36 EST science, information systems management, mathematics operations research, statistics, or technology management or a graduate degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts).

    Your resume must demonstrate 1 (one) year of specialized experience that is equivalent to the GS-07 grade level, and which equipped me with the competencies/knowledge, skills and abilities to successfully perform the duties of this position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Examples include: Planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance. Diagnosing and resolving problems in response to customer reported incidents, researching, developing and maintain track and resolution databases. Installing, configuring, troubleshooting, and maintaining customer hardware and software. Developing and managing customer support policies, procedures, and standards, ensuring information security/information assurance principles and practices.


    All qualification requirements must be met by the closing date of this announcement.

    Education

    If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

    If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

    One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

    If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

    Additional information

    All new hires earn the beginning salary of their pay grade (Step 1). See 2024 Salary Tables here, select the duty station from the Fort Hall Indian Reservation, Idaho and find that pay chart. If no specific chart is listed for this geographic location, see the "rest of U.S." chart.

    The full performance level of this position is 90. Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed.

    Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp .

    TELEWORK: Indian Affairs has determined that the duties of the position are suitable for telework, and the selectee may be allowed to telework with supervisor approval.

    Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. The majority of individuals, who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.

    If you are unable to apply online, require reasonable accommodation in the application process if you are an applicant with a disability, or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

    This is a Bargaining Unit position, for more information see What are bargaining units?


    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your resume will be evaluated after the closing date to determine whether you meet the minimum qualification requirements for this position described above. Qualified candidates will then be further evaluated to assess the quality, depth, and complexity of your accomplishments, experience, and education in relation to the competencies or knowledge, skills, and abilities required for the position as demonstrated by your responses to the assessment questions. Competencies measured include:

    • Attention to Detail
    • Computers and Electronics
    • Customer Service
    • Reading Comprehension


    We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If your responses to the assessment questions cannot be supported by your resume, your score may be adjusted to more accurately reflect your experience. Qualified applicants will be evaluated, rated and referred to the selecting official under category rating procedures, and placed in one of the following categories:

    BEST QUALIFIED: Applicants possess all of the job related competencies identified above.

    WELL QUALIFIED: Applicants possess a majority of the job related competencies.

    QUALIFIED: Applicants meet the basic eligibility and minimum qualification requirements but do not meet the definition of Best Qualified or Well Qualified.

    DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

    You may preview the assessment questions here in the https://apply.usastaffing.gov/ViewQuestionnaire/12324160. Additional selections may be made from this announcement if identical vacancies occur within 90 days from the date the certificate was issued.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      The following documents are required for this position:

      • Resume which details work experience including dates worked (mm/yy-mm/yy), position title, Grade (if federal service), and hours worked per week.
      • On-line Assessment Questionnaire
      • Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
      • Veteran's documentation -
      • For 5-point veterans' preference, please provide your DD-214, Copy 4 that MUST show an Honorable Discharge (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., copy of military orders, campaign documents as or expeditionary award citation, etc.) proving your military service was performed under honorable conditions.
      • For 10-point veterans' preference, you must submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference and the supporting documentation required by that form.
      • If you are a disabled veteran you must submit a Veterans Affairs (VA) letter on VA letterhead that states your overall combined rating and a DD214 (copy 4) reflecting an honorable discharge.
      ALL DOCUMENTS MUST BE RECEIVED BY 11:59PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it. ADDITIONAL INFORMATION WILL NOT BE SOLICITED FROM OR ACCEPTED BY THIS OFFICE.

      If you are relying on your education to meet qualification requirements:

      Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

      Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    • How to Apply

      COVID-19 VACCINATION REQUIREMENT:

      "To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine."

      ONLINE APPLICATION SUBMISSION:

      To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

      To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

      Follow the prompts to select your resumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

      After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

      You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

      To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login ); all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

      PLEASE NOTE - NO APPLICATION MATERIAL WILL BE ACCEPTED VIA E-MAIL.

      Agency contact information

      Human Resources

      Email

      BIA_HR_RESTON@BIA.GOV

      Address

      AS-IA - Human Resources
      12220 Sunrise Valley Dr. Room 4047
      Reston, VA 20191
      US

      Next steps

      Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    The following documents are required for this position:

    • Resume which details work experience including dates worked (mm/yy-mm/yy), position title, Grade (if federal service), and hours worked per week.
    • On-line Assessment Questionnaire
    • Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
    • Veteran's documentation -
    • For 5-point veterans' preference, please provide your DD-214, Copy 4 that MUST show an Honorable Discharge (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., copy of military orders, campaign documents as or expeditionary award citation, etc.) proving your military service was performed under honorable conditions.
    • For 10-point veterans' preference, you must submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference and the supporting documentation required by that form.
    • If you are a disabled veteran you must submit a Veterans Affairs (VA) letter on VA letterhead that states your overall combined rating and a DD214 (copy 4) reflecting an honorable discharge.
    ALL DOCUMENTS MUST BE RECEIVED BY 11:59PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it. ADDITIONAL INFORMATION WILL NOT BE SOLICITED FROM OR ACCEPTED BY THIS OFFICE.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


    Help

    This job is open to

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency

    • United States Citizens
  • 10 Days Ago

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Office Assistant
  • PERSONNEL PLUS, INC.
  • Pocatello, ID FULL_TIME
  • Office Assistant Day Shift Temporary Posted 17 mins ago USD / Hour Personnel Plus, Inc. Your Total Staffing Solution! Office Assistant Our client in Pocatello is looking for an assistant to help go th...
  • 14 Days Ago

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Office Administrator
  • Allied Business Solutions
  • Pocatello, ID FULL_TIME
  • We’re Hiring! (just like everyone, but we think you'd like to work here) Join our winning team voted 2024 Top Companies in the Treasure Valley. Maybe it’s because “Have Fun!” is one of our Core Values...
  • 15 Days Ago

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Office Manager
  • Wright Physical Therapy
  • Chubbuck, ID FULL_TIME
  • Overview Clinic Name: Wright Physical Therapy Position: Office Manager Location: Chubbuck, Idaho Employment Type: Full-Time Perks: Profit sharing program 305 BE A PART OF SOMETHING BIGGER! Are you pas...
  • 5 Days Ago

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Office Manager
  • Aspen Dental
  • Pocatello, ID FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 1 Month Ago

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System Analyst
  • Idaho Central Credit Union
  • Chubbuck, ID OTHER
  • Overview A System Analyst is responsible for operations of Digital Experience and related systems. Analyzes and evaluates user problems. Assists with all release and upgrade related activities. Respon...
  • 2 Days Ago

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0 Office Automation Analyst jobs found in Pocatello, ID area

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Travel CVOR Technologist - $2,382 per week
  • Stability Healthcare
  • Pocatello, ID
  • Genie Healthcare is seeking a travel CVOR Technologist for a travel job in Pocatello, Idaho. Job Description & Requireme...
  • 3/19/2024 12:00:00 AM

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Travel Echo Technologist - $2,653 per week
  • Stability Healthcare
  • Pocatello, ID
  • Marvel Medical Staffing Allied is seeking a travel Echo Technologist for a travel job in Pocatello, Idaho. Job Descripti...
  • 3/19/2024 12:00:00 AM

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Travel Echo Technologist - $2,742 per week
  • TRS Healthcare
  • Pocatello, ID
  • Capstone Health is seeking a travel Echo Technologist for a travel job in Pocatello, Idaho. Job Description & Requiremen...
  • 3/19/2024 12:00:00 AM

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Travel CVOR Technologist - $2,202 per week
  • PRN Healthcare
  • Pocatello, ID
  • Aureus Medical Group - Nursing is seeking a travel CVOR Technologist for a travel job in Pocatello, Idaho. Job Descripti...
  • 3/19/2024 12:00:00 AM

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Travel Echo Technologist - $2,554 per week
  • TRS Healthcare
  • Pocatello, ID
  • Springboard Healthcare is seeking a travel Echo Technologist for a travel job in Pocatello, Idaho. Job Description & Req...
  • 3/19/2024 12:00:00 AM

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Travel Echo Technologist - $2,819 per week
  • TRS Healthcare
  • Pocatello, ID
  • American Traveler is seeking a travel Echo Technologist for a travel job in Pocatello, Idaho. Job Description & Requirem...
  • 3/19/2024 12:00:00 AM

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Information Professional
  • US Navy
  • Pocatello, ID
  • About In the Navy, information technology (IT) plays an important role in everything from electronic mail systems, to sh...
  • 3/19/2024 12:00:00 AM

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Systems Engineer II (VMware)
  • Edgewater Federal Solutions, Inc.
  • Pocatello, ID
  • Overview: Edgewater Federal Solutions is currently seeking a Systems Engineer II (VMware) to provide support to the FBI ...
  • 3/16/2024 12:00:00 AM

Pocatello (/ˈpoʊkəˈtɛloʊ/ (listen)) is the county seat and largest city of Bannock County, with a small portion on the Fort Hall Indian Reservation in neighboring Power County, in the southeastern part of the U.S. state of Idaho. It is the principal city of the Pocatello metropolitan area, which encompasses all of Bannock county. As of the 2010 census the population of Pocatello was 54,255. Pocatello is the fifth-largest city in the state, just behind Idaho Falls (population of 56,813). In 2007, Pocatello was ranked twentieth on Forbes list of Best Small Places for Business and Careers. Pocate...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Automation Analyst jobs
$56,384 to $77,253
Pocatello, Idaho area prices
were up 2.5% from a year ago

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