Office Manager - Home Care oversees office operations for a home care facility. Manages billing and collections, claim filing, facility admissions and discharge operations. Being an Office Manager - Home Care may require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager - Home Care manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Office Manager - Home Care typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Title/Position: Office Manager
Reports To: Executive Director/Administrator
Job Description Summary
The Office Manager is responsible for coordinating all office activities including medical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls, and maintaining sufficient office supplies. The Office Manager is responsible to the Administrator and the Program Director and assists with; direct patient expenditures coordination, employee time sheets, personnel records, and billing liaison.
Essential Job Functions/Responsibilities
· Maintains confidentiality of patient information.
· Maintains accurate and up-to-date medical records in accordance with regulations of Medicare and the policy and procedure manual.
· Communicates effectively on the telephone with patients, families, and staff.
· Answers incoming calls and forwards to an appropriate staff person or takes a message if the person is not available.
· Welcomes and assists all guests.
· Manages incoming, outgoing, and interoffice mail.
· Performs typing, faxing, and copying tasks as requested for various staff persons.
· Inputs data into the computer for billing purposes.
· Orders and maintains accurate records of medical equipment and supplies.
· Responsible for informing staff of any changes, updates, etc., regarding admissions, discharges, visits, schedules; and clinical meetings as directed by the Program Director, Director of Clinical Services, and/ or Administrator.
· Responsible for gathering and recording staff members' daily records, i.e., mileage visit times, etc.
· Tracks admission, discharge, case conferences, certification and re-certification dates on all patients.
· Responsible for assisting with audits of patient information.
· Maintains accurate mailing lists of employees, patients, Medical Directors, Physicians and contractors and forwards any changes to the corporate office.
· Performs other necessary functions/duties as assigned by the Program Director and/ or Administrator.
· Participates in and assists with community activities, i.e. , health fairs, conventions, community education programs, etc. as assigned by the Program Director of Clinical Services and/ or Administrator.
Position Qualifications
· Minimum of high school education; preferably with secretarial and computer background.
· General knowledge of spelling, punctuation, grammar, medical records and office procedures.
· Basic knowledge of office machines.
· Basic knowledge of telephone skills.
· Aptitude or computer data entry and use of current software systems.
· Ability to establish and maintain effective working relationships.
· Ability to meet the public and staff as a positive, friendly, and professional representative of the agency.
· Effective social interaction, communication, and organizational skills and the ability to perform a variety of tasks efficiently.
· Personal car for travel and valid driver's license.
· Carry personal auto liability insurance coverage.
Location
· Delray Beach, FL 33484
*The position requires working in our office 9-5:30 Monday-Friday.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
Experience:
Work Location: In person
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