Office Manager jobs in Albany, GA
Office Manager oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an Office Manager typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Office Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Office Manager jobs
Commercial Account Manager - Hybrid/ Remote work Model
- Insurance Office of America
-
Albany, GA
FULL_TIME
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*** This is a Hybrid/ Remote Work Model based out of our Jacksonville, FL office***
Title: Account Manager - Commercial Lines
Welcome to Insurance Office of America – one of the nation’s largest and premier privately held insurance agencies! Recognized as a Top Workplaces USA Award winner, IOA’s commitment to both a rewarding culture and employee satisfaction is unwavering. Prioritizing a strong work/life balance, personal and professional growth, competitive benefits, and giving back to our community aren’t just clichés here – they’re a part of who we are. With a growing workforce and over 60 office locations across the US and Northern Ireland, we can confidently serve our clients with an unmatched standard of excellence.
Want to learn more? Complete the application below and one of our talented recruiters will be ready to answer any other questions you may have.
Job Summary
Working in conjunction with Account Executive (AE) or Producer and following established industry and company guidelines; responsible for managing an assigned book of business; increasing account retention and new business support; and meeting all performance requirements regarding production, quality, and ensuring that no liability associated with errors and omissions occur. Responsible for strategic coordination and execution of day- to-day administrative and customer service activities for assigned accounts, and capable of resolving complex customer service problems, showing the ability for critical thinking and thought process in taking the next step in the best interest of the client, carrier partner and IOA.
What You’ll Do:
- Maintain high degree of technical competence and industry/market expertise
- Exercise discretion and independent judgment to ensure beneficial outcomes for clients and IOA
- Direct day-to-day activities and workflow assigned to administrative, customer service and/or account management team which includes delegation and prioritization of assignment/task, communication on performance expectations, and monitoring execution to ensure performance requirements and timelines are met
- Assist in monitoring team performance to ensure productivity, efficiency, quality, and service standards are met, recommending corrective actions to Management when appropriate
- Management and execution of a variety of customer service and value-added service requests/inquiries including but not limited to: account activity; policy administration and insurance placement; billing activity; claims administration; coverage/loss analysis; contract review for insurability; review policy forms and endorsements; review audits; identify errors and facilitate corrective actions; Certificates of Insurance; Evidences of Property; and Cancellation/Reinstatements
- Manage policy expirations for existing clients and works proactively to ensure appropriate actions are taken to facilitate renewals and ensures all new and renewal insurance policies are bound, billed and issued accurately and delivered to the Client/Insured within required timeframe
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Manage policy renewal process in conjunction with AM, AE and/or Producer, including but not limited to:
- Conducting client research and gathering complete underwriting information
- Conducting Loss Run Analysis
- Preparing complete and accurate submissions including Acord applications and/or supplemental forms; sending out to market and/or performing Online Rating as required
- Evaluating and negotiating coverages and pricing
- Preparing and presenting Proposals
- Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or IOA
- Preparing and executing Premium Finance Agreements, when applicable
- Diligent follow up for Policy Issuance
- Review all policies, identifying and notifying AE or Producer of any discrepancies and ensuring that all necessary changes are submitted to and issued by the carrier
- Maintaining accurate and complete policy transaction detail, schedules and Summaries of Insurance
- Monitor Accounts Receivables reports and take action on any delinquent accounts along with collecting outstanding balances due
- Maintain agency management system, other agency supported systems and carrier/vendor online platforms, ensuring all data entered is complete, clearly presented and well-documented, accurate, and up-to-date
- Monitor and maintain activity/suspense, taking necessary action to ensure completion within required time frame
- Maintain frequent, transparent communication with account team regarding individual and team client service and policy administration activities, ensuring that the AE, Producer and/or Management is fully informed of workload status, questions, concerns and/or any errors, discrepancies or changes as it relates to the account and their insurance policies and facilitates appropriate/corrective actions
- Deliver excellent service at all times, including proactively anticipating needs, maintaining frequent and professional communication, and responding quickly to service requests
- Continually stay abreast of all company policies and procedures to ensure good knowledge, execution and compliance of standard operating procedures
- Continually seek to improve individual and team performance, including identifying, communicating and adopting best practices
- Live and champion IOA core values at all times, demonstrating the highest level of personal character, integrity, and servant leadership
- Regular and consistent attendance is expected, and a necessary component to the job
- Perform other duties as assigned
What We’re Looking For:
3 years of account management experience; or 5 years related experience in the insurance industry Has a through working knowledge of insurance brokerage business and assigned clients’ needs All required active licensing At least one professional designation preferred, such as CIC or equivalent Strong analytical, problem solving and decision making skills Exceptional customer service skills Excellent multi-tasking, organizational, and prioritization skills Outstanding verbal/written communication skills Ability to perform large work volumes with high degrees of accuracy and attention to detail PC proficiency, including basic knowledge of MS Office products, including Outlook, Word and Excel Exceptional personal character High School Diploma (or equivalent)
What We Offer:
- Competitive salaries and bonus earning potential
- Great benefits, including company paid health insurance
- Paid time off for holidays, vacations, and sick time
- 401K with an employer match
- Participation in our employee stock plan
- Opportunities for professional growth and career progression
- A culture that emphasizes respect for every individual
- Company commitment to work/family life balance and community service
- Teammates who share your drive for excellence
- Knowing every day you are helping our clients protect their families and businesses
Still wondering if IOA is the right fit for you?
- If you want to feel the significance of knowing your efforts have been both recognized, appreciated and rewarded, then IOA is right for you.
- If you want to feel valued and have a real influence towards the continued success of your organization, then IOA is right for you.
- If you want to feel the peace of knowing that you’ve made the best decision of your professional life, then IOA is right for you.
- 21 Days Ago
Office Manager
- Guardian - A Place To Call Home
-
Nashville, GA
FULL_TIME
- Guardian A Place To Call Home in Nashville, GA is looking for an Office Manager to join our team. We are located on 308 W. Washington Ave., Nashville, GA. Our ideal candidate is a self-starter, punctu...
- 15 Days Ago
Front Office Manager
- Hampton Inn & Suites
-
Tifton, GA
FULL_TIME
- We are looking for an out-going person to join our team. this person will help be a cheerleader to the Front Desk Team and with the General Manager. You will inspire others, just being yourself. You w...
- 13 Days Ago
Front Office Manager
- Hampton Inn & Suites Cordele, GA
-
Cordele, GA
FULL_TIME
- We are looking for an enthusiastic and experienced Front Office Manager to join the Hampton Inn & Suites Cordele team. The successful candidate will be responsible for managing all aspects of front de...
- 23 Days Ago
Retail Key Holder Part-Time
- Office Depot
-
Albany, GA
PART_TIME
- Overview At Office Depot Inc., the Service Advisor - Key Carrier (KC) is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture and Print ...
- 18 Days Ago
Office Manager - Phoebe Worth Family Medicine
- Phoebe Putney Health System
-
Sylvester, GA
FULL_TIME
- DescriptionJOB SUMMARY Responsible for all supervisory and operational aspects of the Rural Health Clinic, which includes defining the mission, goals, budget and performance standards for the clinic a...
- 1 Day Ago
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0 Office Manager jobs found in Albany, GA area
Human Resource Director
- Albany Area Primary Health Care
-
Albany, GA
- Job Description Job Description JOB SUMMARY Under the direction of the CEO, administers the organizational benefit and p...
- 4/19/2024 12:00:00 AM
FT Administrative Assistant - Work From Home>
- Chainlink Labs
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Albany, GA
- [Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As an Administrative Assistant you'll: Collabor...
- 4/19/2024 12:00:00 AM
Fleet (Route) Maintenence Supervisor
- Penske
-
Albany, GA
- Responsibilities As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multita...
- 4/19/2024 12:00:00 AM
Registered Nurse (RN) - Med Surg - $31-41 per hour
- Hiring Now!
-
Albany, GA
- Phoebe Putney Health System is seeking a Registered Nurse (RN) Med Surg for a nursing job in Albany, Georgia. Job Descri...
- 4/18/2024 12:00:00 AM
Amazing Expanded Function Dental Assistant
- Mann Dental Care LLC
-
Albany, GA
- Job Description Job Description Are you passionate, high energy, sincere, and caring? Would you like to work in a positi...
- 4/18/2024 12:00:00 AM
Machine Helper - 1st shift - Albany, GA
- Pratt Industries
-
Albany, GA
- Job Description Description: SUMMARY - Responsible for all activities associated with running the machine, including set...
- 4/18/2024 12:00:00 AM
Front Desk Receptionist
- Westgate Dental
-
Albany, GA
- Job Description Job Description Experience Requirements: - 1 year minimum experience in a dental office front desk perfo...
- 4/16/2024 12:00:00 AM
office manager
- Cotton Fortunes Inc
-
Leesburg, GA
- Job Description Job Description office manager with good communication skills
- 4/15/2024 12:00:00 AM
About Albany, Georgia
Albany is a city in the U.S. state of Georgia. Located on the Flint River, it is the seat of Dougherty County. Located in southwest Georgia, it is the principal city of the Albany, Georgia metropolitan area. The population was 77,434 at the 2010 U.S. Census, making it the eighth-largest city in the state.
It became prominent in the nineteenth century as a shipping and market center, first served by riverboats and then by railroads. Seven lines met in Albany, and it was a center of trade in the Southeast. It was part of the Black Belt, the extensive area in the Deep South of cotton plantations....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Manager jobs
$68,823 to $92,573
Albany, Georgia area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does an Office Manager do?
Office Manager in Lubbock, TX
Previous experience as a Front office manager or Office administrator would be an advantage.
November 30, 2019
Office Manager in Florence, AL
Hence, Office Managers may choose to pursue additional degrees and courses in fields such as Education or Hospitality.
October 12, 2019
Office Manager in Lafayette, LA
Office manager jobs vary across industries, with the hospital & health care and construction industries claiming a number of office managers.
September 28, 2019