Office Manager oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an Office Manager typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Office Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
We are looking for a energetic passionate, hard-working and very talented Manager. The position will be based in Danbury CT to serve new clients and caregivers in the Connecticut and New York area. This person’s focus will be supporting the company’s strategic objectives through the development of long term working relationships and operations.
Your Duties Include:
General
Schedule Appointments, Taking Calls and Directing them or Taking messages and logging them, Scanning and Filing, Document Management, Faxing, Sending emails, Collecting Paperwork, Managing Applications, Data entry on different cloud-based systems, Updating Systems and information, Troubleshoot and Support for staff, Caregiver Phone Support, Enforce Compliance to Company Policy , Sales/Marketing Related calls, Call inquiries, Assistance in Recruiting caregiver when needed.
In Sales and Marketing
Establish and maintaining relationships with customers. Must correspond with customers via telephone, email, in person or other means to take orders, solicit opinions, provide information about new products and services, keep records or complete progress reports. Keep abreast of new developments in the field in order to provide competitive information to customers.
In HR.
Must assist in the recruiting role by recruiting individuals to join our team, prospect for interested individuals and maintain a constant supply of caregiver resources. H.R. processes and compliance must be followed strictly. Must onboard, train and supervise staff for optimum service delivery. Update and maintain Customer Relationship Management system daily
Case Responsibilities
Must prove and maintain these skills:
· Excellent communication
· Proficient computer skills
· Ability to work under pressure
· Excellent reporting and documentation
· Exceptional Organizational skills
· Good Time management
· Ability to follow up
· High Energy and self-motivated.
Schedule
Monday to Friday 9am to 5pm
Weekends and after hours oncall
Position includes:
40 Hours sick and 40 hour's vacation
Benifits do not include Health Insurance
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