Office Services Assistant jobs in Spokane, WA

The office assistants will be responsible for answering all inbound communication to the office and distributing received information to the appropriate departments. They will work in conjunction with the Office Manager and Operations Manager to ensure timely execution of all member requests and departmental duties. This position must work effectively with Member Services, Maintenance, Housekeeping, Lakeshore Lodge, Sales and Marketing, members and prospective members.

JOB DUTIES AND TASKS:
In order to provide the highest level of service to the members at Gozzer Ranch, the Residential Services Office Assistant will perform in the following areas:
1. Administration
a. Receive inbound communications, including but not limited to, answering phones, communicating via email, and assist visitors that enter the office
b. Coordinate member requests and communicate with the proper departments to ensure they are executed in a timely manner
c. Assist in purchasing necessary supplies for rentals, transportation and housekeeping
d. Assist in developing departmental expense reports
e. Complete member billing by the end of each work day
f. Compile and send out a daily report to the Director of Residential Services, Assistant General Manager, and General Manager at the end of each work day
g. Provide support throughout all services provided by the Residential Services Department

2. Transportation
a. Receive and log all transportation requests for members and prospective members
b. Communicate updates and new reservations to the Transportation and Lodging Manager
c. Communicate information to the transportation team as needed
d. Occasionally assist with transportation support and airport runs

3. Lodging
a. Work with the Office Manger to prepare and execute rental agreements for members and prospective members
b. Occasionally greet members and prospective members upon arrival at rental units
c. Prepare rental homes for marketing prospects and member rentals
d. Place and remove groceries, beverages, amenities and swag
e. Review the occupancy calendar to keep up to date with current and future rentals

4. Housekeeping
a. Keep the housekeeping schedule up to date with the occupancy calendar
b. Schedule cleaning at rental units and for VIP guests at Gozzer Ranch
c. Inspect units for proper cleanliness
d. Participate in housekeeping services when needed

5. Shopping/Grocery Services
a. Receive and place grocery order lists on behalf of our homeowners
b. Place grocery orders for marketing/VIP groups based off the marketing grocery list
c. Assist in picking up grocery orders from town and delivery to property

It is inevitable that other duties will arise from time to time. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, technological developments, etc.).

About Discovery Land Company Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout North America. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their architectural styles, world-class amenities, and high levels of service. We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable. We are extremely grateful to be recognized as one of the world’s top mid-sized employers for 2018 by Forbes magazine. For more information about our company - http://www.discoverylandco.com

About Gozzer Ranch Golf & Lake Club Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - http://gozzerranchclub.com

• Must have valid driver’s license

• Comply with Idaho State Health and Wellness regulations

• Possess basic computer knowledge

• Ability to work effectively with all personality types

• Ability to understand and carry-out verbal and written instructions independently

• Ability to perform basic mathematical calculations correctly

• Ability to work weekends, holidays, morning, and nights

• Ability to work in all weather conditions and temperatures to include inside and outside areas

• Ability to perform light physical tasks, exerting up to 25 lbs. of force on a frequent basis and up to 75 lbs. on an occasional basis independently or with help

• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carrying.