OFFICE SERVICES MANAGER jobs in Albany, GA

OFFICE SERVICES MANAGER oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an OFFICE SERVICES MANAGER typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, OFFICE SERVICES MANAGER coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The OFFICE SERVICES MANAGER manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an OFFICE SERVICES MANAGER typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Commercial Account Manager - Hybrid/ Remote work Model
  • Insurance Office of America
  • Albany, GA FULL_TIME
  • *** This is a Hybrid/ Remote Work Model based out of our Jacksonville, FL office***

    Title:
    Account Manager - Commercial Lines
    Welcome to Insurance Office of America – one of the nation’s largest and premier privately held insurance agencies! Recognized as a Top Workplaces USA Award winner, IOA’s commitment to both a rewarding culture and employee satisfaction is unwavering. Prioritizing a strong work/life balance, personal and professional growth, competitive benefits, and giving back to our community aren’t just clichés here – they’re a part of who we are. With a growing workforce and over 60 office locations across the US and Northern Ireland, we can confidently serve our clients with an unmatched standard of excellence.

    Want to learn more? Complete the application below and one of our talented recruiters will be ready to answer any other questions you may have.

    Job Summary

    Working in conjunction with Account Executive (AE) or Producer and following established industry and company guidelines; responsible for managing an assigned book of business; increasing account retention and new business support; and meeting all performance requirements regarding production, quality, and ensuring that no liability associated with errors and omissions occur. Responsible for strategic coordination and execution of day- to-day administrative and customer service activities for assigned accounts, and capable of resolving complex customer service problems, showing the ability for critical thinking and thought process in taking the next step in the best interest of the client, carrier partner and IOA.

    What You’ll Do:

    • Maintain high degree of technical competence and industry/market expertise
    • Exercise discretion and independent judgment to ensure beneficial outcomes for clients and IOA
    • Direct day-to-day activities and workflow assigned to administrative, customer service and/or account management team which includes delegation and prioritization of assignment/task, communication on performance expectations, and monitoring execution to ensure performance requirements and timelines are met
    • Assist in monitoring team performance to ensure productivity, efficiency, quality, and service standards are met, recommending corrective actions to Management when appropriate
    • Management and execution of a variety of customer service and value-added service requests/inquiries including but not limited to: account activity; policy administration and insurance placement; billing activity; claims administration; coverage/loss analysis; contract review for insurability; review policy forms and endorsements; review audits; identify errors and facilitate corrective actions; Certificates of Insurance; Evidences of Property; and Cancellation/Reinstatements
    • Manage policy expirations for existing clients and works proactively to ensure appropriate actions are taken to facilitate renewals and ensures all new and renewal insurance policies are bound, billed and issued accurately and delivered to the Client/Insured within required timeframe
    • Manage policy renewal process in conjunction with AM, AE and/or Producer, including but not limited to:
      • Conducting client research and gathering complete underwriting information
      • Conducting Loss Run Analysis
      • Preparing complete and accurate submissions including Acord applications and/or supplemental forms; sending out to market and/or performing Online Rating as required
      • Evaluating and negotiating coverages and pricing
      • Preparing and presenting Proposals
      • Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or IOA
      • Preparing and executing Premium Finance Agreements, when applicable
      • Diligent follow up for Policy Issuance
      • Review all policies, identifying and notifying AE or Producer of any discrepancies and ensuring that all necessary changes are submitted to and issued by the carrier
      • Maintaining accurate and complete policy transaction detail, schedules and Summaries of Insurance
    • Monitor Accounts Receivables reports and take action on any delinquent accounts along with collecting outstanding balances due
    • Maintain agency management system, other agency supported systems and carrier/vendor online platforms, ensuring all data entered is complete, clearly presented and well-documented, accurate, and up-to-date
    • Monitor and maintain activity/suspense, taking necessary action to ensure completion within required time frame
    • Maintain frequent, transparent communication with account team regarding individual and team client service and policy administration activities, ensuring that the AE, Producer and/or Management is fully informed of workload status, questions, concerns and/or any errors, discrepancies or changes as it relates to the account and their insurance policies and facilitates appropriate/corrective actions
    • Deliver excellent service at all times, including proactively anticipating needs, maintaining frequent and professional communication, and responding quickly to service requests
    • Continually stay abreast of all company policies and procedures to ensure good knowledge, execution and compliance of standard operating procedures
    • Continually seek to improve individual and team performance, including identifying, communicating and adopting best practices
    • Live and champion IOA core values at all times, demonstrating the highest level of personal character, integrity, and servant leadership
    • Regular and consistent attendance is expected, and a necessary component to the job
    • Perform other duties as assigned

    What We’re Looking For:

     3 years of account management experience; or 5 years related experience in the insurance industry
     Has a through working knowledge of insurance brokerage business and assigned clients’ needs
     All required active licensing
     At least one professional designation preferred, such as CIC or equivalent
     Strong analytical, problem solving and decision making skills
     Exceptional customer service skills
     Excellent multi-tasking, organizational, and prioritization skills
     Outstanding verbal/written communication skills
     Ability to perform large work volumes with high degrees of accuracy and attention to detail
     PC proficiency, including basic knowledge of MS Office products, including Outlook, Word and Excel
     Exceptional personal character
     High School Diploma (or equivalent)

    What We Offer
    :

    • Competitive salaries and bonus earning potential
    • Great benefits, including company paid health insurance
    • Paid time off for holidays, vacations, and sick time
    • 401K with an employer match
    • Participation in our employee stock plan
    • Opportunities for professional growth and career progression
    • A culture that emphasizes respect for every individual
    • Company commitment to work/family life balance and community service
    • Teammates who share your drive for excellence
    • Knowing every day you are helping our clients protect their families and businesses

    Still wondering if IOA is the right fit for
    you?

    • If you want to feel the significance of knowing your efforts have been both recognized, appreciated and rewarded, then IOA is right for you.
    • If you want to feel valued and have a real influence towards the continued success of your organization, then IOA is right for you.
    • If you want to feel the peace of knowing that you’ve made the best decision of your professional life, then IOA is right for you.

  • 27 Days Ago

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Office Manager
  • Guardian - A Place To Call Home
  • Nashville, GA FULL_TIME
  • Guardian A Place To Call Home in Nashville, GA is looking for an Office Manager to join our team. We are located on 308 W. Washington Ave., Nashville, GA. Our ideal candidate is a self-starter, punctu...
  • 21 Days Ago

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APRN or NP (Office Based)
  • Sentinel Health Services
  • Albany, GA FULL_TIME
  • Job Description: Helping Our Country's Veterans! Excellent opportunity to help Veterans with a thriving, growing team. Flexible work hours for you as an individual or your practice. We are looking for...
  • 10 Days Ago

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APRN or NP (Office Based)
  • Sentinel Health Services
  • Moultrie, GA FULL_TIME
  • Job Description: Helping Our Country's Veterans! Excellent opportunity to help Veterans with a thriving, growing team. Flexible work hours for you as an individual or your practice. We are looking for...
  • 11 Days Ago

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Medical Office Secretary
  • Universal Health Services, Inc.
  • Moultrie, GA FULL_TIME
  • ResponsibilitiesMedical Office Secretary - PRN Turning Point Care Center has an opening for a PRN Medical Office Secretary. The Medical Office Secretary is responsible for and effectively functions as...
  • 2 Months Ago

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Front Office Manager
  • Hampton Inn & Suites
  • Tifton, GA FULL_TIME
  • We are looking for an out-going person to join our team. this person will help be a cheerleader to the Front Desk Team and with the General Manager. You will inspire others, just being yourself. You w...
  • 19 Days Ago

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0 OFFICE SERVICES MANAGER jobs found in Albany, GA area

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Food & Beverage Manager| Flint River Entertainment Complex
  • Oak View Group
  • Albany, GA
  • Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services f...
  • 4/24/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Register
  • Department Of The Treasury
  • Albany, GA
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION?A description of the business units can be found at: https://www....
  • 4/24/2024 12:00:00 AM

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Human Resource Director
  • Albany Area Primary Health Care
  • Albany, GA
  • Job Description Job Description JOB SUMMARY Under the direction of the CEO, administers the organizational benefit and p...
  • 4/24/2024 12:00:00 AM

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Registered Nurse (RN) - Educator - $31-41 per hour
  • Hiring Now!
  • Albany, GA
  • Phoebe Putney Health System is seeking a Registered Nurse (RN) Educator for a nursing job in Albany, Georgia. Job Descri...
  • 4/23/2024 12:00:00 AM

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Registered Nurse (RN) - Pain Management - $31-41 per hour
  • Phoebe Putney Health System
  • Albany, GA
  • Phoebe Putney Health System is seeking a Registered Nurse (RN) Pain Management for a nursing job in Albany, Georgia. Job...
  • 4/23/2024 12:00:00 AM

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Client Relations Specialist/Customer Service Specialist
  • Farm Credit
  • Dawson, GA
  • Are you looking for a rewarding career with an organization who puts people first? Do you have a passion for providing a...
  • 4/22/2024 12:00:00 AM

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Customer Service Associate
  • Harveys Retail Stores
  • Cordele, GA
  • Overview: Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we ce...
  • 4/21/2024 12:00:00 AM

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340B Client Relationship Coordinator
  • Draffin & Tucker LLP
  • Albany, GA
  • Job Description Job Description SUMMARY Perform a variety of project management tasks for the 340B compliance services t...
  • 4/20/2024 12:00:00 AM

Albany is a city in the U.S. state of Georgia. Located on the Flint River, it is the seat of Dougherty County. Located in southwest Georgia, it is the principal city of the Albany, Georgia metropolitan area. The population was 77,434 at the 2010 U.S. Census, making it the eighth-largest city in the state. It became prominent in the nineteenth century as a shipping and market center, first served by riverboats and then by railroads. Seven lines met in Albany, and it was a center of trade in the Southeast. It was part of the Black Belt, the extensive area in the Deep South of cotton plantations....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for OFFICE SERVICES MANAGER jobs
$75,269 to $107,729
Albany, Georgia area prices
were up 1.5% from a year ago

OFFICE SERVICES MANAGER in Cheyenne, WY
Advanced experience with Microsoft office Suite* Highly organized with the ability to meet deadlines* Detail oriented* Ability to prioritize and stay focused on deadlines for various projects* Solid verbal and written communications skills with all levels of employees* Collaborative style - with the ability to work as an individual and within a team-oriented environment.
December 31, 2019
OFFICE SERVICES MANAGER in New York, NY
Effective office managers in mental health settings balance administrative obligations with ancillary medical duties.
February 12, 2020
OFFICE SERVICES MANAGER in Detroit, MI
As an Assistant Office Services Manager, depending upon agency assignment, you would independently or under direct supervision plan, coordinate, administer and supervise staff performing the office-services functions for your agency.
January 13, 2020