OFFICE SERVICES MANAGER oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an OFFICE SERVICES MANAGER typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, OFFICE SERVICES MANAGER coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The OFFICE SERVICES MANAGER manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an OFFICE SERVICES MANAGER typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Quality Life Services offers a rewarding career where you can make a difference in the lives of older adults. We are seeking a Business Office Manager who is ready to have a profound impact within their job and in their local community as a member of the Quality Life Services team.
BENEFITS:
RESPONSIBILITIES
· The Business Office Manager is responsible for operating the Business Office in an effective, and efficient manner to ensure financially sound company operations
· Prepare and submit relevant reports
· Maintain an accurate census for the building
· Verify and maintain accurate resident payer and payer set-ups
· Verify resident’s accounts, verify charges and send accurate statements in a timely manner
· Deposit and key payments
· Meet with residents or their representatives to communicate out of pocket charges and financial responsibilities
· File inquires, reconsiderations, and appeals to the appropriate agency or individual(s) for reject claims
· Follow up on all account collections and collect on delinquent accounts
· Orient, instruct, and direct business office personnel
REQUIREMENTS
· Office management and financial management experience required
· Working knowledge or willingness to learn Long-Term Care, Personal Care, and Independent Living billing/collections procedures
· Knowledge and understanding of Medicare, Medicaid, HMO, and Private insurance
· Computer proficient
· Supervisory experience preferred
Become a part of the Quality Life Services family and apply today! Text “QLSJOB” to 724-408-6898 to apply!
ABOUT QLS: At Quality Life Services, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our residents, and our communities. We are proud to be an equal opportunity workplace.
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