OFFICE SERVICES MANAGER jobs in Muskegon, MI

Summary & Qualifications:

Position Summary

This position provides administrative and clerical support for the Food Services department. This entails creating and distributing client invoices, maintaining client deposits and payments, processing daily sales and bank deposits, and authorizing accounts payable for both the Hagerty Center and Hawk Owl Café.

Qualifications

• Associate's degree (Required)
• Minimum of 1 year experience with Excel and Word (Required)
• Minimum of 2 years of customer service experience (Required)
• Minimum of 2 years' office experience (Required)
• 2 years of accounting experience (Preferred)
• Associate's degree in a business field (Preferred)
• Experience and skills in databases, and CRM software programs (Preferred)
• Experience in coordinating office tasks and managing multiple projects simultaneously (Preferred)
• Experience with Hospitality Industry (Preferred)

Essential Responsibilities

• (Critical) Conducts internal auditing to help assure records are accurately maintained and the established policies and procedures are followed.
• (Critical) Processes daily sales and accounts payable for Hagerty Center and Hawk Owl Café.
• (Critical) Audits all internal & external cash and charge expenditures.
• (Critical) Oversees client billing and collection procedures with NMC business office and monitors collection of past due accounts with NMC business office and advises Director when difficult situations may arise.
• (Critical) Performs general office and clerical tasks to assist the Director and other professional staff.
• (Critical) Assists with entering, contracting and monitoring events in R25 and event temple scheduling programs.
• (Critical) Manages cash flows and establishes controls to safeguard funds.
• (Critical) Coordinates catering for Hawk owl Café and assists with setup as needed.
• (Very Important) Assists with day to day operations in the Hawk Owl Café as needed.
• (Very Important) Assists with event coordination at the Hagerty Center as needed.
• (Very Important) Receives clients, guest and students when appropriate.
• (Very Important) Helps to schedule appointments for professional staff.
• (Very Important) Performs other duties as assigned.

Work Environment

Lifting Activities

• Most frequently lifted object: under 10 lbs. lifted to waist level; carried 1-9 feet (Several times per day)
• Heaviest object lifted: 10-19 lbs. lifted waist level; carried 1-9 feet (Occasionally)

Non-lifting Repetitive Activities

• Arm Movement (Several times per day)
• Gripping (Several times per day)
• Sitting (Continuously)
• Standing (Several times per day)
• Talking (Continuously)
• Typing (Several times per day)
• Walking (Several times per day)
• Writing (Several times per day)

Other Physical Demands

• Prolonged visual work

Mental Demands

• Exercising Independent Judgment
• Minimal Guidance or Direction
• Performing Multiple Functions/Activities
• Persuading Others

Other Challenges

• Heavy work volume
• Production deadlines
• Safeguarding organization assets and property