Office Services Supervisor jobs in Clarksville, TN

Job description

Department: Nursing Services

Immediate Supervisor Title: Director, Clinical Services

Job Supervisory Responsibilities: RNs, LPNs, and Registered Medical Assistants

General Summary: A supervisory position responsible for leading nursing staff.

Essential Job Responsibilities:

• In coordination with the Director of Clinical Services, oversees clinical nursing care, ensuring compliance with established regulations and standards including quality assurance, confidentiality, and medical record documentation.
• Collaborates with director of nursing services on development and implementation of nursing department’s mission, goals, policies, procedures, budget quality assurance plan, and work standards.
• Provides direct supervision to nurses and subordinate staff, ensuring appropriate assessment and treatment of patient health.
• Collaborates with providers and nursing staff, such as chart reviews and accurate and complete documentation and coding, providing technical support and staff education as necessary.
• In coordination with the Director of Nursing, maintains high quality of care by nursing staff through continuous improvement of standards and protocols. Ensures all staff are trained in quality assurance/control requirements and meet these standards.
• Creates and maintains schedules. Ensures adequate nursing coverage to meet clinical needs

Education: Graduate from accredited LPN program.

Experience: Minimum of five (5) years of nursing experience with progressively increasing management/operations experience with prior work-related experience in health care, preferably in a Physician group environment. Three years of supervisory experience preferred.

Other Requirements: Current state LPN license. Current CPR certification.

Performance Requirements:

Knowledge:

• Knowledge of nursing principles, practices, and procedures.
• Knowledge of federal, state, and payer regulations and requirements related to nursing including patient safety, infection control, and confidentiality.
• Knowledge of the policies and procedures of a clinic sufficient to Nursing Service operations and to provide effective patient care.
• Knowledge of Electronic Health Record (HER) for auditing, error correction, training and reporting.
• Knowledge and proficiency with computer skills to include; various computer programs, EMR System, Microsoft Office programs, e-mail and the Internet

Skills:

• Skill in applying and modifying, as appropriate, the principles, methods, and techniques of professional nursing.
• Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
• Skill in analyzing situations accurately and taking effective action.
• Skill in establishing and maintaining effective working relationships with providers, employees, patients, and the public.
• Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
• Skill in utilizing computerized systems to gather data, analyze results, and make recommendations.
• Skill in excellent organizational, time management and multi-tasking with attention to detail, as well as stay on task and concentrate with constant interruptions.
• Skill in using computer capabilities effectively to produce needed trend and evaluation data and documentation.
• Skill in supervision of staff, leadership and coaching.

Abilities:

• Ability to analyze data, problem solve, and make decisions related to nursing issues.
• Ability to communicate with all levels and departments about nursing topics.
• Ability to collaborate with directors and managers to improve clinical operations
• Ability to assume responsibility and exercise authority over assigned work functions.
• Ability to organize and integrate organizational priorities and deadlines.
• Ability to investigate and analyze information, draw conclusions and problem solve.
• Ability to gather data, compile information, and prepare reports.
• Ability to communicate on various levels to include management, customer and associate levels, both orally and in writing
• Ability to work and act independently, and to make and carry out decisions with minimal supervision.
• Ability to lead teams and projects, and work collaboratively.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Occasional use of nursing equipment to improve clinical operations.

Work Environment: Primarily medical offices. Position is in a well-lighted office environment. Occasional evening and weekend work.

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Ability to Relocate:

• Dickson, TN 37055: Relocate before starting work (Required)

Work Location: In person