Office Services Supervisor jobs in Greenville, SC

Office Services Supervisor oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Implements procedures and policies for all administrative activities. Being an Office Services Supervisor typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Services Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Office Services Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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PM Front Office Supervisor
  • Corporate Office
  • Greenville, SC FULL_TIME
  • AN INSPIRING CAREER AWAITS YOU!

    The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

    We believe people want to be inspired! 

    Our Grand Performers Receive Many Benefits Including:

    • Marriott Employee Discounts Worldwide
    • Competitive Wage & Discretionary Bonus Program
    • Medical, Dental, Vision Insurance
    • Company-Sponsored Life Insurance
    • Short & Long-Term Disability Insurance
    • Pet Insurance
    • Tuition Reimbursement Program
    • 401(K) with Discretionary Company Matching Contributions
    • Employee Assistance Program
    JOB SUMMARY

    The overall objective and purpose of the Front Desk Supervisor are to support our mission by leading the team in executing front desk-related responsibilities to the Kessler Collection standards. This includes relentlessly inspiring, coaching, and training staff to exceed our guests’ expectations. 

    CORE RESPONSIBILITIES

    Primary areas of responsibility include, but are not limited to the following:

    • Supervise Front Office Grand Performers, ensuring the execution of KQA and BSA standards.
    • Provide hands-on training and continuous coaching to subordinates, supervising the execution of service-related tasks to assist in the efficient and professional operation of the Front Office.
    • Maintain the integrity of our guests’ privacy, including confidentiality of personal information, as well as key control
    • Maintain complete knowledge and ensure compliance with company policies and standard operating procedures.
    • Plan and organize daily shifts. Effectively delegate tasks and responsibilities to subordinates, audit work for accuracy, and monitor outcomes
    • Ability to perform all Front Office related tasks
    • Train, mentor, and develop Grand Performers to the standards of a world-class property and intuitive service experience.  Assist in developing leaders and bench strength through the implementation of the Job Coach program
    • Have a thorough knowledge of the product, including room types, amenities, services, and brand standards
    • Stay informed of sales strategies, packages, promotions, and discounts, and understand the impact on other departments
    • Conduct interviews and give feedback on candidates. 
    • Assists with corrective action to continuously improve service results.
    KNOWLEDGE, SKILLS, AND ABILITIES 

    To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

    • Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
    • Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
    • Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout collection.
    • Leads with courage - Provides a culture of accountability.
    • Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals
    • Advanced level of written, verbal, and interpersonal communication skills.
    • Ability to implement and uphold service standards
    • Ability to prioritize and organize work assignments
    • Ability to work well in stressful, high-pressure situations
    • Comprehensive knowledge of a safe work environment
    MINIMUM QUALIFICATIONS
    • High school diploma or General Education Degree – required
    • 1 years of relevant work experience in similar scope and title – required
    • Experience within luxury brand/markets – required
    • Experience with Opera – preferred
    SUPERVISORY RESPONSIBILITIES

    Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection. 

    • Front Desk Agents
    • Telephone Operators
    WORK ENVIRONMENT 

    The work environment/conditions described herein are representative of those that an incumbent may experience.

    • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
    • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
    • Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
    PHYSICAL DEMANDS

    The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. 

    • While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
    • Push, pull, and lift up to 50lbs on a weekly basis.
    • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus,  airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time. 
    The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
  • 3 Days Ago

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Office Supervisor
  • JTH Tax LLC
  • Seneca, SC OTHER
  • Liberty Tax ServicePosition Title: Office SupervisorDepartment: USST-Company StoresStatus: SeasonalReports to: District Manager of Company StoresFLSA Status: Non-exempt. Position PurposeOffice Supervi...
  • 15 Days Ago

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Supervisor
  • GDI Services Inc US
  • Greenville, SC FULL_TIME
  • GDI Services, Inc., one of the leading providers of quality facility management services for manufacturing & industrial, distribution, healthcare, commercial, and educational facilities need a hands-o...
  • 9 Days Ago

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Endodontist
  • Pacific Dental Services Supported Office
  • Greenville, SC FULL_TIME
  • Description: Now is the time to join a fast growing organization. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the...
  • 1 Month Ago

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PM Front Office Supervisor
  • Grand Bohemian Lodge Greenville
  • Greenville, SC FULL_TIME
  • AN INSPIRING CAREER AWAITS YOU! The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and...
  • Just Posted

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Front Office Supervisor
  • Holiday Inn Express - Taylors SC
  • Greenville, SC FULL_TIME
  • Principle Responsibilities & Position Purpose: To provide efficient and courteous service to each customer and maximize room revenues by directing and coordinating the day to day operation of the Fron...
  • 11 Days Ago

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0 Office Services Supervisor jobs found in Greenville, SC area

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Greer, SC
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Bilingual Patient Coordinator
  • Benevis
  • Greenville, SC
  • Overview: Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create ...
  • 3/27/2024 12:00:00 AM

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Patient Service Representative - Medical Group Float Pool
  • Bon Secours Mercy Health
  • Greenville, SC
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 3/27/2024 12:00:00 AM

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Patient Service Representative -St. Francis Primary Care Downtown
  • Bon Secours Mercy Health
  • Greenville, SC
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 3/27/2024 12:00:00 AM

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Patient Service Representative (Insurance Authorization) - Upstate Cardiology
  • Bon Secours Mercy Health
  • Greenville, SC
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 3/27/2024 12:00:00 AM

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Senior Wealth Relationship Manager Associate
  • CAPTRUST
  • Greenville, SC
  • Overview: WHO are we looking for? A dynamic, energetic Senior Wealth Relationship Manager Associate who will deliver hig...
  • 3/25/2024 12:00:00 AM

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SALES ADMIN & CUSTOMER SERVICE SPECIALIST
  • ACL Airshop
  • Greenville, SC
  • Job Description Job Description For more than 40 years, ACL Airshop has been providing solutions for air cargo transport...
  • 3/24/2024 12:00:00 AM

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Support Lead - Part Time
  • Five Below
  • Greenville, SC
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/24/2024 12:00:00 AM

Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast. Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Services Supervisor jobs
$58,169 to $86,511
Greenville, South Carolina area prices
were up 1.5% from a year ago

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