Office Services Supervisor oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Implements procedures and policies for all administrative activities. Being an Office Services Supervisor typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Services Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Office Services Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
A bachelor's degree or the equivalent in any field from an accredited college and either:
One year of advanced technical level payroll experience processing payroll actions, reviewing error reports, and resolving conflicts. This experience is met by service as a Human Resource Technician III with the State of Alaska or the equivalent elsewhere.
OR
Two years of journey technical level payroll experience processing payroll actions, reviewing error reports, and resolving conflicts. This experience is met by service as a Human Resource Technician II or Retirement and Benefits Technician II with the State of Alaska or the equivalent elsewhere.
OR
Two years of experience performing technical or professional level administrative duties where a substantial part of the duty assignment is the performance of human resource work equivalent to an Administrative Assistant II with the State of Alaska or the equivalent elsewhere.
OR
Two years of technical level dispatching experience as an Alaska Marine Highway System Dispatcher with the State of Alaska.
OR
Six months of professional level human resource experience as a Human Resource Specialist I, or a Payroll Specialist I with the State of Alaska or the equivalent elsewhere.
OR
Combination of two years of work experience and education from an accredited college, where at least one year of experience was gained as an Human Resource Technician II with the State of Alaska or the equivalent elsewhere.
OR
Combination of two years of work experience and education from an accredited college, where at least one year of experience was gained as an Administrative Assistant II with the State of Alaska or the equivalent elsewhere.
Substitution:
Four years of any combination of post-secondary education from an accredited college (3 semester/4 quarter hours equal one month) and technical/paraprofessional level human resource experience will substitute for the required degree. Technical/paraprofessional level human resource experience includes such work as Human Resource Technician or Administrative Assistant with the State of Alaska, or the equivalent elsewhere.
Special Note:
"Human resource" includes experience in recruitment and selection, classification, employee training, employer provided benefits programs, employment law compliance, personnel, payroll processing or system administration, or labor relations. Supervision of subordinates does not in itself constitute human resource work.
At time of interview, please provide the following:
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