Office Services Supervisor oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Implements procedures and policies for all administrative activities. Being an Office Services Supervisor typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Services Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Office Services Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
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The Medical Office Supervisor provides coverage and support, under the direction of the practice administrator and physician(s) of the practice, coordinates and supervises clerical team members and the clinical team members when assigned by the Clinical Program Manager, practice operations, and business functions including but not limited to, scheduling, registration, billing, collection, patient and team member satisfaction, and purchasing. Serves as liaison between the practice and the administration.
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