Office Services Supervisor jobs in Raleigh, NC

Office Services Supervisor oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Implements procedures and policies for all administrative activities. Being an Office Services Supervisor typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Services Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Office Services Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Retail Print and Client Services Supervisor - Key Carrier
  • Office Depot
  • Sanford, NC FULL_TIME
  • Overview

    At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the person in this position will have ownership of the Print and Client Services area while simultaneously collaborating with the management team to drive customer satisfaction, community outreach and in store events for small and medium business. S/he is expected to quickly build ongoing client centric relationships and become a trusted expert by utilizing Office Depot’s advanced selling skills and certification programs, and product knowledge in Print and Services and throughout the store to meet clients’ needs.

    Is responsible for overseeing the daily activities of print services: providing guidance, training and direction within the Print area to ensure clients experience the highest level of service.
    Print and Client Services Supervisor will also be a ‘Key Carrier’, and while functioning in this role, will be considered the Client Engagement Lead. Primary Key Performance Indicator (KPI) is customer satisfaction and related results, such as Net Promoter Score (NPS). Demonstrates a passion for the brand, print services and solutions, and other products and services offered to our customers.

    The Print and Client Services Supervisor will utilize the Company’s proven sales principles and take the opportunity to develop Sales Advisors, Service Advisors and Solutions Advisors with these same principles. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.


    Primary Responsibilities:


    • Oversees the Print function to ensure efficient operation while driving overall store sales.
    • Operates and trains associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time, to include determining if RPC (Regional Print Center) should be used, per established guidelines.
    • Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
    • Responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store.
    • Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
    • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
    • Drives positive customer satisfaction levels and provides effective training to associates to enhance the customer experience. Collaborates on community outreach initiatives and coordinating in store events with small and medium businesses to increase foot traffic and client/customer retention.
    • Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
    • Ensures compliance with company policies, procedures and practices; and supports the company’s loss prevention efforts


    Education & Experience:


    • High School diploma or equivalent education preferred
    • Minimum 3 year experience in related field
    • Experience and/or training in related field
    • Experience in Print Center Operations preferred
    • Must be the subject matter expert in the Print Services area
    • Must possess advanced selling skills
    • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
    • Must be adaptable to a changing environment
    • Must be able to coach and train others in a professional environment
    • Possess excellent verbal and written communication skills
    • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
    • Must possess ability to process information/merchandise through POS register system

    About The ODP Corporation
    The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.



    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.



    Pay, Benefits & Work Schedule

    The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.



    How to Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.



    Application Deadline

    The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.



    Equal Employment Opportunity

    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

  • 1 Month Ago

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Retail Print and Client Services Supervisor - Key Carrier
  • Office Depot General
  • Morrisville, NC FULL_TIME
  • Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the pers...
  • 18 Days Ago

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Office Services Supervisor
  • Michael Best
  • Raleigh, NC FULL_TIME
  • Office Services Supervisor – RAL Michael Best is seeking an Office Services Supervisor for our Raleigh and Durham, North Carolina offices. This position requires 40 – 45 hours a week on-site at the Ra...
  • 10 Days Ago

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Director of Facility Services Group (FSG)
  • Storr Office Environments
  • Raleigh, NC FULL_TIME
  • Summary: Strategically responsible for Divisions sales, order fulfillment, financial results, team member satisfaction and overall customer satisfaction. Create and implement the Divisions annual Busi...
  • 8 Days Ago

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Supervisor
  • GDI Services Inc US
  • Durham, NC FULL_TIME
  • GDI Services, Inc., one of the leading providers of quality facility management services for manufacturing & industrial, distribution, healthcare, commercial, and educational facilities is in need of ...
  • 13 Days Ago

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Office Manager
  • Classic Services
  • Raleigh, NC PART_TIME
  • ```Job Summary``` We are seeking an experienced and highly organized Office Manager to join our team. As the Office Manager, you will be responsible for overseeing the daily operations of our office a...
  • 6 Days Ago

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0 Office Services Supervisor jobs found in Raleigh, NC area

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Patient Service/Front Desk Coordinator
  • MyEyeDr.
  • Raleigh, NC
  • Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you ...
  • 3/29/2024 12:00:00 AM

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Customer Service Call Center - AKC Reunite Recovery Coordinator Part-time
  • American Kennel Club, Inc.
  • Raleigh, NC
  • ** Customer Service Call Center - AKC Reunite Recovery Coordinator Part-time** **Job Category****:** Customer Service **...
  • 3/29/2024 12:00:00 AM

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Field Service Representative
  • Fortune Brands & Security, Inc.
  • Raleigh, NC
  • **Field Service Representative** * -, Raleigh, North Carolina, United States * Full-time * Department: Sales **Job Descr...
  • 3/29/2024 12:00:00 AM

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Bilingual Customer Service Coordinator - Hybrid
  • Workplace Options
  • Raleigh, NC
  • **Bilingual Customer Service Coordinator - Hybrid** Full time | Workplace Options | United States Posted On 12/30/2021 *...
  • 3/28/2024 12:00:00 AM

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Service Delivery Coordinator I
  • Logically Inc.
  • Raleigh, NC
  • **Service Delivery Coordinator I** North Carolina Office: Raleigh The **Service Delivery Coordinator (SDC I)** participa...
  • 3/27/2024 12:00:00 AM

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Client Services Coordinator
  • SPECTRAFORCE
  • Raleigh, NC
  • SPECTRAFORCE® is comprised of multiple globally operating companies. We are one of the fastest-growing and largest US st...
  • 3/26/2024 12:00:00 AM

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Customer Product Support - Hybrid/Remote
  • Generac Power Systems
  • Raleigh, NC
  • *This position offers remote and hybrid capabilities following a minimum of 90 days in office and is contingent upon you...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • City of Raleigh, NC
  • Raleigh, NC
  • Salary: $14.20 - $22.69 Hourly Location : Raleigh, NC Job Type: Part-Time Job Number: 2024-00287 Department: PU Utility ...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is land and 0.97 square miles (2.5 km2), or 0.76%, is covered by water. The Neuse River flows through the northeast end of the city. Raleigh is located in the northeast central region of North Carolina, where the Piedmont and Atlantic Coastal Plain regions meet. This area is known as the "fall line" because it marks the elevation inland at which waterfalls begin to appear in creeks and rivers. As a result, most of Raleigh features gently rolling hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Services Supervisor jobs
$60,004 to $89,239
Raleigh, North Carolina area prices
were up 1.5% from a year ago

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