Office Services Supervisor jobs in Toledo, OH

Office Services Supervisor oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Implements procedures and policies for all administrative activities. Being an Office Services Supervisor typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Services Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Office Services Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Retail Print and Client Services Supervisor - Key Carrier
  • Office Depot
  • Toledo, OH FULL_TIME
  • Overview

    At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the person in this position will have ownership of the Print and Client Services area while simultaneously collaborating with the management team to drive customer satisfaction, community outreach and in store events for small and medium business. S/he is expected to quickly build ongoing client centric relationships and become a trusted expert by utilizing Office Depot’s advanced selling skills and certification programs, and product knowledge in Print and Services and throughout the store to meet clients’ needs.

    Is responsible for overseeing the daily activities of print services: providing guidance, training and direction within the Print area to ensure clients experience the highest level of service.
    Print and Client Services Supervisor will also be a ‘Key Carrier’, and while functioning in this role, will be considered the Client Engagement Lead. Primary Key Performance Indicator (KPI) is customer satisfaction and related results, such as Net Promoter Score (NPS). Demonstrates a passion for the brand, print services and solutions, and other products and services offered to our customers.

    The Print and Client Services Supervisor will utilize the Company’s proven sales principles and take the opportunity to develop Sales Advisors, Service Advisors and Solutions Advisors with these same principles. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.


    Primary Responsibilities:


    • Oversees the Print function to ensure efficient operation while driving overall store sales.
    • Operates and trains associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time, to include determining if RPC (Regional Print Center) should be used, per established guidelines.
    • Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
    • Responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store.
    • Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
    • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
    • Drives positive customer satisfaction levels and provides effective training to associates to enhance the customer experience. Collaborates on community outreach initiatives and coordinating in store events with small and medium businesses to increase foot traffic and client/customer retention.
    • Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
    • Ensures compliance with company policies, procedures and practices; and supports the company’s loss prevention efforts


    Education & Experience:


    • High School diploma or equivalent education preferred
    • Minimum 3 year experience in related field
    • Experience and/or training in related field
    • Experience in Print Center Operations preferred
    • Must be the subject matter expert in the Print Services area
    • Must possess advanced selling skills
    • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
    • Must be adaptable to a changing environment
    • Must be able to coach and train others in a professional environment
    • Possess excellent verbal and written communication skills
    • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
    • Must possess ability to process information/merchandise through POS register system

    About The ODP Corporation
    The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.



    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.



    Pay, Benefits & Work Schedule

    You will be eligible to participate in the Retail Store Hourly Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.



    How to Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.



    Application Deadline

    The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.



    Equal Employment Opportunity

    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

  • 26 Days Ago

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Retail Print and Client Services Supervisor - Key Carrier
  • Office Depot
  • Holland, OH FULL_TIME
  • Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the pers...
  • 1 Month Ago

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Assessor Supervisor
  • Area Office on Aging of Northwestern Ohio, Inc.
  • Toledo, OH FULL_TIME
  • The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities. We are looking for passionate ...
  • 2 Days Ago

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Physician with Office
  • Sentinel Health Services
  • Toledo, OH FULL_TIME
  • Job Description: Excellent opportunity to help Veterans with a thriving, growing team. Flexible work hours for you as an individual or your practice. We are looking for candidates that live within a 5...
  • 14 Days Ago

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Environmental Services Supervisor
  • SRZ Reach
  • Waterville, OH FULL_TIME
  • Ayden Healthcare of Waterville is currently hiring an Envirnomental Services Supervisor Job Summary: The primary purpose of this job is to manage the day-to-day activities of the Housekeeping Departme...
  • 16 Days Ago

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Environmental Services Supervisor
  • SRZ Reach
  • Waterville, OH FULL_TIME
  • Ayden Healthcare of Waterville is currently hiring an Envirnomental Services Supervisor Job Summary: The primary purpose of this job is to manage the day-to-day activities of the Housekeeping Departme...
  • 17 Days Ago

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0 Office Services Supervisor jobs found in Toledo, OH area

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Customer Advocate
  • Community Choice Financial Family of Brands
  • Toledo, OH
  • Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
  • 3/18/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Toledo, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/18/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Maumee, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/18/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Sylvania, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/18/2024 12:00:00 AM

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Manager - CBO Customer Service - Full Time - Days
  • ProMedica
  • Toledo, OH
  • **Job Details** **Manager - CBO Customer Service - Full Time - Days - (63852)** This details all the information about t...
  • 3/17/2024 12:00:00 AM

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Support Lead
  • Five Below
  • Rossford, OH
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/14/2024 12:00:00 AM

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Support Lead PT
  • Five Below
  • Rossford, OH
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/14/2024 12:00:00 AM

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Customer Service Representative
  • First Insurance Group
  • Toledo, OH
  • ** Customer Service Representative** **Job Category****:** Premier Bank **Requisition Number****:** CUSTO02568 Showing 1...
  • 3/14/2024 12:00:00 AM

Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio. After the 1845 completion of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. The first...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Services Supervisor jobs
$59,487 to $88,470
Toledo, Ohio area prices
were up 1.3% from a year ago

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