Online Banking Manager oversees online banking activities. Develops policies and procedures for electronic banking processes to ensure compliance with established standards and regulations. Being an Online Banking Manager directs support operations to resolve customer issues with online tools. Participates in the maintenance and development of the bank's online products and services. Additionally, Online Banking Manager requires a bachelor's degree. Typically reports to a director. The Online Banking Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Online Banking Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
RESPONSIBILITIES #Ll-Hybrid
COMPETENCIES
SCHEDULE
Typical office hours are Monday through Friday 8am to 5pm. This position is exempt and full-time. A minimum 40 hours is required per week. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information.
Expectation to frequently attend market area community events and volunteer time and talents while representing the bank.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
At a minimum, employees must obtain a HS Diploma or GED
Business degree preferred or equivalent work experience, including people management
10 years of supervisory experience, 10-12 years of Retail Banking experience preferred
TRAVEL REQUIREMENTS
Travel to regional and corporate headquarters (Newark) or out of state (minimal and preplanned) for retail meetings and training opportunities. Additional travel may be necessary between branches in market for various reasons.
PHYSICAL REQUIREMENTS
This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time, and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information.
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