Online Banking Manager jobs in Wilmington, DE

Online Banking Manager oversees online banking activities. Develops policies and procedures for electronic banking processes to ensure compliance with established standards and regulations. Being an Online Banking Manager directs support operations to resolve customer issues with online tools. Participates in the maintenance and development of the bank's online products and services. Additionally, Online Banking Manager requires a bachelor's degree. Typically reports to a director. The Online Banking Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Online Banking Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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VP, Digital Commerce - Mobile and Online Banking Cross-Sell
  • Citi Private Bank
  • Wilmington, DE FULL_TIME
  • The U.S. Personal Bank delivers a wide array of banking, payments, lending and investment services to individual consumers and small businesses. To deliver on our brand promise, we must operate as a truly client-centric organization, driving a high tech, high touch experience for the full Citi relationship, particularly in the U.S. To do so, we have aligned our structure with our strategy to ensure we win in the U.S., our largest market, and drive greater client-centricity across product, segment, and geography.

    Marketing & Franchise Development team is focused on Digital Sales transformation and enabling next-gen existing customer evolution. This individual would manage our Post login cross-sell strategy to our existing customers across all Lending, Retail Bank and Wealth products. This individual contributor role will report into SVP, Digital Sales and would lead a Digital P&L function across a Product line like Lending, Retail or Wealth.

    Responsibilities

    • Define and lead the end-to-end Post Login digital sales strategy across Lending, Retail or Wealth products.
    • Lead and own the scorecard KPIs that Citi will use to drive existing customer cross-sell and define end-state success, lead with a Performance Marketing mindset.
    • Lead digital commerce scorecard, funnel KPIs while ensuring customer experience and deliver breakthrough levels of performance against a Product line.
    • Partner with US Consumer Marketing, US Consumer Analytics, US Consumer Digital, US Consumer Product teams to drive core KPIs, Digital Experience Innovation and act as a Digital SME for New Product launches/enhancements.
    • Lead and execute Test & Learn (CRO) ideas while championing an always on ‘Test & Learn’ mindset.
    • Leverage robust research, analytics, and data-driven insights to develop and progress digital and marketing roadmaps, tailor client experiences, drive full-funnel productivity, and drive higher client engagement.  Partner with US Consumer Analytics to define always-on, real-time dashboards that enable rapid opportunity identification and action.
    • Partner with US Consumer Digital to develop and refine product roadmaps that accelerate digital cross-sell, drive personalization and engagement, and create experiences that drive repeat and loyal buyers of Citi’s products and solutions.
    • Maintain a close partnership and high level of synergy with technology, operations, and risk partners among others to progress overall objectives.

    Qualifications

    • 7 years of experience in Financial services or Fintech leading strategy and execution, with demonstrable and measurable results.
    • Deep knowledge of Digital Sales Funnel, Adobe Analytics, Digital tagging, Web, and Mobile merchandizing strategy enabling end-2-end horizontal customer journey.
    • Deep knowledge of Adobe Target enabling Test & Learn in Post Login journey, thereby leading with a Performance Marketing mindset.
    • Understanding of Consumer Banking products, passion around emerging technologies and how they will change consumer experiences.
    • Demonstrated sound business judgment, analytical acumen, consumer-centric mindset and communication skills.
    • Seasoned, passionate, and mission-driven digital, marketing and analytics professional with a demonstrated ability to develop a vision, drive and manage the execution of that vision, and deliver top-tier results.

    Education

    • Bachelor’s degree required in Business, Marketing or a related field; Master’s degree preferred.
    • Adobe certified professional preferred

    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


    About the Company:
    Citi Private Bank



  • 21 Days Ago

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Program Manager with Consumer Banking Exp
  • Han IT Staffing
  • Wilmington, DE FULL_TIME
  • Program Manager Wilmington, DE - Hybrid Must have : Consumer Banking Exp , JIRA, confluence Skills that will help you in the role: • Knowledge of project management methodologies, tools and best pract...
  • 8 Days Ago

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Senior Small Business Banking Relationship Manager (LO) - San Diego CA
  • B10 Wells Fargo Bank, N. A.
  • Wells, CA FULL_TIME
  • About this role: Wells Fargo is seeking a Senior Small Business Banking Relationship Manager (LO) to be part of our growing Small & Business Banking Team. This role will support customers in an assign...
  • 1 Month Ago

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Administrative Specialist II
  • State of Delaware - State/State Banking Commission
  • Dover, DE FULL_TIME
  • IntroductionStart your Career at DOS! The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, ...
  • Just Posted

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Military Pathways Direct Hire Program, Business Banking, Business Relationship Manager I
  • JPMC Candidate Experience page
  • Wilmington, DE FULL_TIME
  • The JPMorgan Chase & Co. Military Pathways Direct-Hire Program is a highly selective program that connects top veteran talent to essential roles at JPMC and provides candidates the training, support a...
  • Just Posted

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Online Order Fulfillment Specialist
  • The Restaurant Store
  • Castle, DE FULL_TIME
  • POSITION SUMMARY The Online Order Fulfillment Specialist with The Restaurant Store is responsible for assisting the Online Order Fulfillment Manager with various aspects of customer order process for ...
  • 4 Days Ago

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0 Online Banking Manager jobs found in Wilmington, DE area

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Data Engineer, BI (AN) - CWMD, Consumer Engineering
  • Goldman Sachs
  • Wilmington, DE
  • MORE ABOUT THIS JOB: ENGINEERING What We Do At Goldman Sachs, our Engineers dont just make things we make things possibl...
  • 3/19/2024 12:00:00 AM

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Bilingual Part Time Teller
  • PNC Financial Services Group, Inc.
  • Wilmington, DE
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 3/18/2024 12:00:00 AM

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Data Engineer - Business Intelligence & Analytics
  • Goldman Sachs
  • Wilmington, DE
  • MORE ABOUT THIS JOB: ENGINEERING What We Do At Goldman Sachs, our Engineers dont just make things we make things possibl...
  • 3/18/2024 12:00:00 AM

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CWM-Marcus by Goldman Sachs-Lending Financial Planning & Analysis (FP&A)- Associate- Wilmington, DE
  • Goldman Sachs
  • Wilmington, DE
  • MORE ABOUT THIS JOB: Consumer and Wealth Management (CWM) Across Consumer and Wealth Management (CWM), Goldman Sachs hel...
  • 3/17/2024 12:00:00 AM

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Personal Banker
  • PNC Financial Services Group, Inc.
  • Willow Grove, PA
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 3/17/2024 12:00:00 AM

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Early Careers | Risk Management | Wilmington
  • Goldman Sachs
  • Wilmington, DE
  • MORE ABOUT THIS JOB: Please note division and function examples are representative of opportunities common for this skil...
  • 3/17/2024 12:00:00 AM

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Financial Center Supervisor I
  • Fulton Bank
  • Pitman, NJ
  • Overview: This is a full-time career opportunity (approximately 40 hours per week) based out of our Gloucester County fi...
  • 3/15/2024 12:00:00 AM

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Sales Director, Financial Services - Northeast
  • Accenture
  • Philadelphia, PA
  • Accenture is a leading global professional services company that helps the worlds leading businesses, governments and ot...
  • 3/15/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 17.0 square miles (44 km2). Of that, 10.9 square miles (28 km2) is land and 6.2 square miles (16 km2) is water. The total area is 36.25% water. The city sits at the confluence of the Christina River and the Delaware River, about 33 miles (53 km) southwest of Philadelphia. Wilmington Train Station, one of the southernmost stops on Philadelphia's SEPTA rail transportation system, is also served by Northeast Corridor Amtrak passenger trains. Wilmington is served by I-95 and I-495 within city limits. In addition, the twin-s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Online Banking Manager jobs
$72,454 to $104,124
Wilmington, Delaware area prices
were up 1.0% from a year ago

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