Online Banking Specialist jobs in Albany, OR

Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Digital Banking Specialist
  • People's Bank of Commerce
  • Salem, OR FULL_TIME
  • Description:

    Established in 1998 in Medford, Oregon, People’s Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon.

    We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, Employee Stock Ownership Plan (ESOP), as well as health, dental, vision and life insurance coverage.

    The Digital Banking Specialist is responsible for daily electronic banking, deposit operations, and associated accounting functions in accordance with bank policies, operating procedures, audit requirements, and federal regulations while adhering to deadlines. This position provides technical and operational training and support to both bank personnel and customers on all deposit and various software applications. This position requires strong organizational skills, critical thinking skills, problem solving skills, decision making skills, time management skills, and self-initiative.

    Supervises: None

    Requirements:

    Duties and responsibilities:

    A. Provide friendly, courteous, and professional communication support, including responding to incoming telephone calls, electronic mail, and voice mail, to all internal and external customers.

    B. Responsible for set up of Digital Banking products and services and provide technical support, training to internal and external customers according to established policies, procedures, and timelines.

    C. Process requests for adds, changes, research and assistance related to Online Banking, Mobile Banking, EFT/ACH transactions and services, core banking system, and any other Digital Banking products or services.

    D. Review daily reports for multiple systems, cross-reference information to identify issues, escalate and resolve as appropriate.

    E. Perform daily data processing functions, including electronic file transfers, posting of Online Banking, ACH, Online Banking system updates, and other related activities including troubleshooting and technical support. Creates spreadsheets and tracking on a daily, weekly, and monthly basis.

    F. Maintain an effective relationship with the CSI support team to manage any issues that surface.

    G. Must meet time sensitive deadlines, often at the end of the day and month. Monitor and manage an email queue, processing and responding to action items and customer communication generated online while completing assigned work.

    H. Research and resolve complex Digital Banking issues. Advanced ability to multi-task, prioritize, and communicate within required time frames.

    I. Back-up all functions in the department, and assist with any related task as requested, needed, or assigned in a timely manner. Provide back up to the Central Operations Department when needed.

    J. Maintain a thorough knowledge of and ensures compliance of all federal and state laws and regulations and adheres to bank policies, procedures, and standards, and conduct training for team members when necessary.

    K. Complete all required internet compliance training within established timeframes.

    L. Attend and participate in department and staff meetings as requested.

    M. Other duties as assigned.

    Skills and abilities required:

    A. Excellent verbal, written, and telephone communication skills.

    B. Proficient with Excel and creating/using spreadsheets.

    C. Strong proven interpersonal skills in order to provide superior quality service to teammates and customers. Supporting the bank’s commitment to fun, professional, service-oriented working/business environment.

    D. Ability to effectively work independently, perform quality work, and adhere to established timelines with or without direct supervision.

    E. Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately, and with established timeframes.

    F. Ability to follow detailed instructions and procedures and maintain accuracy, neatness, and thoroughness in performance of assigned duties to minimize errors.

    G. Problem-solving skills and ability to tactfully resolve difficult customer situations and deal with a variety of concrete variables.

    H. Maintain a satisfactory level of attendance as defined in the attendance policy.

    I. Ability to interpret a variety of instructions furnished in written, verbal, or schedule form.

    J. Ability to operate office equipment essential to job performance: ten-key calculator, personal computer.

    K. Proficient in Microsoft Office Suite, similar software, Internet usage and ability to learn new software.

    L. Ability to look and project a professional image.

    Education, training, and experience:

    A. Requires a minimum of 2-4 years’ experience in the financial industry with demonstrated experience with and aptitude in bank operations area. Sales experience preferred.

    B. Successful completion of a high school diploma or GED.

    Working environment and conditions:

    A. Physical Demands:

    Lifting (up to 30 Pounds)

    Sitting

    Walking

    Standing

    Finger dexterity

    B. Mental Demands:

    Multitasking

    Interaction with team members and customers

    Act on own initiative

    Work unsupervised to meet deadlines/demands

    Problem-solving

    Interpret data

    Make decisions

    Organizing

    Following directives

    May include extended periods of time at the computer terminal

    Occasional overtime may be required

    C. Environmental Demands:

    Occasional exposure to noise, hazards, fumes, dust or odors associated with office location and external influences. Potentially hazardous conditions associated with financial instructions, i.e. robbery, kidnap, extortion, etc.

    Equipment and tools:

    A. General office equipment including, but not limited to:

    • Personal computer
    • Cell phone
    • Fax machine
    • Voicemail
    • Copy machine
    • Calculator
    • Telephone

    B. Computer, peripherals and Microsoft Office software.

    The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

    Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references.

    People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call 541-494-4358 or email hr@peoplesbank.bank.

  • 1 Month Ago

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Assistant Dean of Online Programs
  • Oregon State University
  • Corvallis, OR FULL_TIME
  • Assistant Dean of Online Programs Bookmark this Posting | Print Preview | Apply for this Job Please see Special Instructions for more details. To ensure full consideration, applications must be receiv...
  • 3 Days Ago

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K-12 Principal - Hybrid Online
  • SHERIDAN SCH DIST 48J
  • Sheridan, OR FULL_TIME
  • Job Posting: Principal Sheridan AllPrep Academy 2024-2025 School Year K-12 Online School Building Location: Sheridan, OR Work Locations: Hybrid - Sheridan, OR (2-3 times/week) and Work from Home (2-3 ...
  • 1 Month Ago

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Online Transport: Cdl-A Truck Driver
  • C.R. England
  • Beaver, OR FULL_TIME
  • England is Now Hiring CDL-A Drivers with 3 Months of ExperienceHome Weekly - Competitive Pay - Full Benefits WHY DRIVE DEDICATED WITH C.Hourly compensation ~ Overtime pay: time and A half after 40 hou...
  • 1 Day Ago

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Online Transport: Cdl-A Truck Driver
  • C.R. England
  • Detroit, OR FULL_TIME
  • England is Now Hiring CDL-A Drivers with 3 Months of ExperienceHome Weekly - Competitive Pay - Full Benefits WHY DRIVE DEDICATED WITH C.Hourly compensation ~ Overtime pay: time and A half after 40 hou...
  • 1 Day Ago

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Online Transport: Cdl-A Truck Driver
  • C.R. England
  • Netarts, OR FULL_TIME
  • England is Now Hiring CDL-A Drivers with 3 Months of ExperienceHome Weekly - Competitive Pay - Full Benefits WHY DRIVE DEDICATED WITH C.Hourly compensation ~ Overtime pay: time and A half after 40 hou...
  • 2 Days Ago

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0 Online Banking Specialist jobs found in Albany, OR area

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Assistant Branch Manager I
  • Umpqua Bank Corp
  • Molalla, OR
  • Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking ser...
  • 3/28/2024 12:00:00 AM

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Full-Time Assistant Manager (4450 Commerial St. Salem OR - Store 0691)
  • Tuesday Morning Corporation
  • Salem, OR
  • ** Full-Time Assistant Manager (4450 Commerial St. Salem OR - Store 0691)** **Job Category****:** Retail **Requisition N...
  • 3/28/2024 12:00:00 AM

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Manager, Strategy and Development (West Division)
  • CRH
  • Salem, OR
  • Job ID: 494791 CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates,...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Special Enforcement Program - Examiner) 12 MONTH ROSTER (Amended)
  • Department Of The Treasury
  • Salem, OR
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Personal Banker Mohawk Centennial
  • WELLS FARGO BANK
  • Springfield, OR
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Personal Banker - Roving Tri Counties North District
  • WELLS FARGO BANK
  • Springfield, OR
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Receptionist
  • Willamette Valley Vineyards
  • Turner, OR
  • Willamette Valley Vineyards, a leading producer of world-class wines, is seeking an energetic, team player, and customer...
  • 3/25/2024 12:00:00 AM

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Mortgage Loan Officer
  • WILLAMETTE VALLEY BANK
  • Albany, OR
  • Job Details Job Location Albany Branch - Albany, OR Description Position Summary: The Loan Officer is responsible for di...
  • 3/24/2024 12:00:00 AM

Albany is the county seat of Linn County, and the 11th largest city in the State of Oregon. Albany is located in the Willamette Valley at the confluence of the Calapooia River and the Willamette River in both Linn and Benton counties, just east of Corvallis and south of Salem. It is predominantly a farming and manufacturing city that settlers founded around 1848. As of the 2010 United States Census, the population of Albany was 50,158. Its population was estimated by the Portland Research Center to be 51,583 in 2013. Albany has a home rule charter, a council–manager government, and a full-ti...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Online Banking Specialist jobs
$38,458 to $49,398
Albany, Oregon area prices
were up 3.9% from a year ago

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