Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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The Treasury Management Customer Service Specialist functions as the primary day-to-day direct contact (internally and externally) for all Simmons Bank Treasury Management & Business Banking clients (verbal and written) that utilize Treasury Management products and services.
With extensive knowledge of all Treasury Management products, including online banking, ACH, Remote Deposit, Lockbox, Positive Pay, and Sweeps. Additional responsibilities include, but are not limited to, training & support to customers on how to effectively utilize their Treasury Management products in accordance with their business needs on multiple online platforms.
Essential Duties and Responsibilities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty in line with a team of peers. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Education and/or Experience
Other Qualifications Desired (including physical requirements)
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.
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