Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Are you a customerservice expert looking to make a difference in the banking industryWe are seeking dedicated individuals to join our team as RemoteBanking Customer Service Specialists.
Why Choose Remote Work withUs
Join a leading force trusted provider of financialsolutions serving clients through a network of branch officestelephone banking online banking and ATMs.
Due to our recent mergerwe continue to expand our reach and enhance our services to betterserve our customers
What toAnticipate
Requirements
Purchase a call center noisecanceling headsetconnecting to your computer via USB.
Benefits
Ifyoure passionate about providing exceptional customer service andready to join a reputable financial institution we want to hearfrom you! Apply now to become part of our team of Remote BankingCustomer Service Specialist.
Experience : Minimumof 2 years in a customer service role. Home Office Setup : A quiet,professional workspace is essential.
Ambient noise should beminimal to ensure focus and professionalism. Internet Requirements : A stable, high-speed internet connection (75 Mbps download, 10 Mbps upload) is crucial.
Please note, that WiFi connectivity isincompatible with our client applications; an Ethernet connectionis required. Communication Tools : Must have a phone readilyavailable for support and assistance.
Educational Background : Possession of a high school diploma, GED, or equivalent. LanguageSkills : Excellent command of English, both in writing and speaking,is a must.
We value strong grammatical skills and the ability tocommunicate clearly and professionally with consumers. Work Ethic : A strong dedication to your work and the ability to excel in afast-paced environment are key.
We're looking for committedindividuals with a strong work ethic. Communication Proficiency : Exceptional written and verbal communication skills arenon-negotiable.
We pride ourselves on excellence in customerinteractions. Technical Savvy : General knowledge of PCs is requiredto navigate our systems effectively.
Background Check : Candidatesmust be able to successfully pass a background check. SchedulingFlexibility : Availability for a flexible schedule that includesdays, nights, and weekends is required.
Last updated : 2024-02-23
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