Operations Clerk provides clerical/administrative support to the operations group. Enters, compiles, and validates data using simple math as needed. Being a Operations Clerk performs clerical production activities such as proof, reconciliation, and posting. Prepares basic correspondence, forms and other documents as needed. Additionally, Operations Clerk may help research and resolve basic operational problems. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Operations Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The position is set in a fast-paced, time-sensitive environment and requires good problem solving skills, accuracy and attention to detail. An ideal candidate would enjoy working in a positive, team-oriented workplace. Perform work in compliance with state and federal regulation and company policies and established Standard Operating Procedures (SOPs). Work within a team to ensure accuracy in processing of exception items from daily processing, reviewing customer forms and data received from various partner areas and processing of the nightly items that comprise the bank's cash letter.
Principal AccountabilitiesRepresent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation, timeliness and support of all back office processes that support the day-to-day processing of customers' deposit accounts. These items include mail processing, exception processing, transaction review and processing. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through involvement in local organizations and events.
Duties
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Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demands: |
Percentage of Time: |
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. |
90-100% |
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. |
90-100% |
Able to grasp, move and sort forms and papers. |
90-100% |
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone |
90-100% |
Able to remain stationary at a desk for long periods of time |
75-100% |
Regularly move about the office to access file cabinets, storage drawers and various office equipment |
75-100% |
Occasionally position self to reach heights between floor and 6' |
<25% |
Minimal travel to attend training, seminars and meetings. |
<5% |
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
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