Operations Director directs and manages the day-to-day activities of an organization's operations, typically through subordinate operations managers. Implements company policies, procedures and initiatives. Being a Operations Director evaluates and enhances current operational systems. Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness. Additionally, Operations Director coordinates operations with other functions. Requires a bachelor's degree. Typically reports to a director. The Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Albany Parking Authority
25 Orange Street, Albany, NY 12207 I P.O. Box 799, Albany, NY 12201-0799
www.ParkAlbany.com I Phone: 518-434-8886 I Fax: 518-434-0509
PLEASE POST CONSPICUOUSLY
Friday, December 29, 2023
TO: All City of Albany Departments & Divisions
SUBJECT: Notice of Job Opening – Director of Operations
The Albany Parking Authority (APA) has one (1) vacancy for Director of Operations.
The rate will be $70,000 to $76,000 annual commensurate with experience at 40 hours per week
Applicants must meet the requirements as outlined in the attached job description.
Anyone who is interested in applying for the position will need to visit the City of Albany Civil Service
Employment Portal to apply online. http://jobs.albanyny.gov.
Section 62-1 of Chapter 62 of the Code of the City of Albany (Residency Requirement) is not a requirement for
the position.
PLEASE POST UNTIL FILLED
The APA is an Equal Opportunity Employer
Jeffrey M. Sperry Christopher T. Burke Jordine Jones William O. Pettit III Jennifer Ceponis
Chairman Vice Chairman Secretary Treasurer Assistant Secretary/Treasurer
Sean Palladino Allan S. O’Brien
Executive Director Associate Director General Counsel
Fed ID 14-1675196
City of Albany Municipal Civil Service Commission
Classification: Competitive
Issued: 12/20/2023
DIRECTOR OF OPERATIONS
(Albany Parking Authority)
The Director of Operations works under guidance and direction of the Executive Director and
has broad responsibility for planning and implementing parking system policies and procedures,
in conjunction with the Executive Director and as approved by the Board of Directors, to
effectively manage facilities and to plan development of parking choices and opportunities for
the public.
Responsibilities and Duties
Provides effective overall day-to-day leadership of the APA including its finances,
operations, administration, communications, and its infrastructure to achieve the APA’s
strategic goals and near-term objectives.
Recommends policy improvements and prepares and develops plans for responsible growth
and maintenance of the parking system for consideration by the Executive Director.
Supervises the Operations management team for the daily activities of the parking system.
Has shared responsibility to maximize revenue and minimize expense.
Participates in the preparation of annual budgets, operating plans, and periodic financial
reports to measure operating performance.
Participates in the preparation of RFP’s and bid requests.
Project management (Annual repairs, meter installations, and construction related to the
Authority’s needs).
Manages and monitors the on/off street parking meter system.
Manages and monitors the authority’s maintenance program including equipment needs.
Manages and monitors the overall vehicle fleet for the Authority.
Meets and confers with elected officials, civic, and business leaders to participate in and
assist in economic development.
Coordinates activities of the parking system with other transportation-related entities of the
City, State, and private interests.
Oversees the daily maintenance program for projects related to Downtown Albany’s
pedestrian infrastructure.
Oversees the maintenance program for the City of Albany’s Electric Vehicle charger
program.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL
CHARACTERISTICS:
Good knowledge of record-keeping procedures and practices;
Good knowledge of personnel policies and procedures;
Good knowledge of personal computers and office equipment;
Ability to plan and supervise the work of others;
Ability to maintain records and to prepare accurate reports and correspondence;
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Ability to exercise initiative and sound judgment;
Ability to establish and maintain effective and appropriate relationships with the public,
City of Albany departments, other authorities, agencies and employees;
Ability to effectively manage a municipal parking system.
Ability to plan for responsible growth and maintenance of the parking program.
Ability to issue clear verbal and written instructions.
MINIMUM QUALIFICATIONS:
A. Graduation from a regionally accredited or New York State registered college or university
or one accredited by the NYS Board of Regents to grant degrees with a Bachelor’s Degree
and (5) years of full-time paid experience management, operation and maintenance of
revenue control equipment and parking facility experience; OR
B. Graduation from a regionally accredited or New York State registered college or one
accredited by the NYS Board of Regents to grant degrees with an Associate’s Degree and
seven (7) years of full-time paid experience management, operation and maintenance of
revenue control equipment and parking facility experience; OR
C. Graduation from high school or possession of a high school equivalency diploma and nine
(9) years of full-time paid experience management, operation and maintenance of revenue
control equipment and parking facility experience.
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