Operations Director directs and manages the day-to-day activities of an organization's operations, typically through subordinate operations managers. Implements company policies, procedures and initiatives. Being a Operations Director evaluates and enhances current operational systems. Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness. Additionally, Operations Director coordinates operations with other functions. Requires a bachelor's degree. Typically reports to a director. The Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
We are seeking a director of operations who will grow quickly in the organization. This leader will rotate through various aspects of the business-from kitchen to drive-thru to front of house-to gain experience and work alongside team members. After an initial training period, this leader will be assistant to the GM, oversee 6-7 restaurant leaders, begin to think strategically for the business, and will influence the workplace culture and total guest experience. Ultimately, this person will develop and coach team members to be their best while delivering excellent customer service and modeling servant-based leadership.
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