Operations Director jobs in Richmond, VA

The Wright Group of Keller Williams Realty is seeking a Director of Operations in Richmond, Virginia. This person will be responsible for implementing the vision of the owner and making it a reality through scalable systems and processes. The Director of Operations is deeply committed to supporting the growth of the Owner and team in achieving greater levels of success, and to growing his/her own skills and developing into a supportive leader within the organization. 

The ideal candidate has a strong leadership and coaching background with demonstrated success in helping people achieve their goals through accountability. They are driven by the goal of increasing efficiencies within the team that lead to success in each team member reaching their personal and professional goals.

As a part of The Wright Group, we work hard and have fun while doing it. As a part of this team, you’ll contribute to a thriving culture and enjoy a competitive salary, 401(k) contributions, paid time off, and paid holidays. 

Compensation

$60,000 - $65,000 a year

These are the standards a well-above-average performer will maintain or exceed: 

• Build, implement, and manage all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing
• Assist as needed in documenting the systems of other departments including; customer service, buyer, seller, lead generation, tracking, and expansion systems 
• Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
• Oversee administrative staff locally and abroad
• Oversee all contracts through closing
• Own and execute all marketing and client events
• Create and maintain an operations manual that documents all systems and standards
• Coordinate the purchase, installation, and maintenance of all office equipment
• Responsible for hiring, training, consulting, and holding accountable all additional administrative department members

• Proficient in Excel
• Exceptional organizational and project management abilities
• Marketing/Social Media experience
• Excellent written and verbal communication skills
• Experience in managing a CRM
• Experience planning small events 
• Learning and service-based attitude
• High school graduate
• Bachelor’s degree preferred
• 1–3 years of service and management experience 
• 1-3 years of leadership experience, preferably in real estate

Location: Onsite

DO NOT CONTACT US DIRECTLY. APPLY THROUGH THE SITE FOR CONSIDERATION.