Operations Director directs and manages the day-to-day activities of an organization's operations, typically through subordinate operations managers. Implements company policies, procedures and initiatives. Being a Operations Director evaluates and enhances current operational systems. Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness. Additionally, Operations Director coordinates operations with other functions. Requires a bachelor's degree. Typically reports to a director. The Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
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The Director of Technical Operations works under the direction of the Laboratory/Division President with guidance from the Laboratory Director, managing all Clinical Lab staff, Supervisors- Microbiology, Processing, Cytology, Histology, as well as other employees that are directly or indirectly involved in the testing of patient specimens.
The Director maintains compliance with CLIA, CAP, OSHA and other applicable regulations including employee safety and waste disposal in all aspects of the laboratory. Responsible for orienting, evaluating and documenting competency of testing and specimen processing personnel. Establishes, maintains and revises departmental policies and procedures to include departmental programs, quality control, quality assurance and safety. Oversees and reviews patient test results and quality control results and takes remedial action when indicated. Researches and develops new testing in the clinical laboratory and ensures procedures used are adequate to determine the accuracy, precision and other performance characteristics of the method.
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