Operations Research Analysis Manager jobs in Gulfport, MS

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary for the Boomtown Casino Biloxi and Hollywood Casino Gulf Coast properties:

• Responsible for supervising and managing staff in the Planning & Analysis Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
• Primarily responsible for short and long term financial analysis for the property including labor, and financial data reporting. Exercises discretion and independent judgment.
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines.
• Responsible for assisting in the budget process for the department and provides recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Calculates profitability of marketing programs. Analyze results to identify opportunities for improving efficiency of marketing expenditures. Communicate findings to executive team. 
• Oversees all aspects of preparing the annual budget.
• Responsible for maintaining updated knowledge of gaming markets (both local and national) to make proactive business forecasts and analysis.
• Compares actual operating results to budget and prior year. Summarizes key findings and communicates to executive management.   Makes proactive recommendations for improving EBITDA.
• Develops presentations for budget meetings and operational reviews.
• Presents and discusses analyses with high level executives from corporate and from the property.
• Develops, maintains, and distributes key operating metrics to evaluate attainment of company’s operating, service and financial objectives.
• Monitors labor costs and identify opportunities to improve efficiencies.
• Performs queries of various databases to extract data for use in analysis.
• Prepares ad-hoc analysis as needed. 
• Maintains compliance with Gaming Commission requirements, the company’s System of Internal Controls and Sarbanes-Oxley requirements.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.    
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university in Finance or Accounting; three years casino experience in Finance or working with marketing analytics or Accounting; or equivalent combination of education and experience.  MBA preferred but not required. 
• Must have broad knowledge of accounting and financial analysis. 
• Experience with computer report writing software highly desirable. 
• Must have financial modeling experience. 
• Must be proficient with Microsoft Office (Word, PowerPoint, Excel, Access, Outlook). Experience with Cognos, SQL, CRM, CDS, ACES and any other systems required to process, analyze and present data is highly preferred.  Advanced Excel spreadsheet skills required. 

• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have excellent verbal and written communication skills.

SUPERVISORY RESPONSIBILITIES                                                     

This job has supervisory responsibilities.

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining, coaching, counseling).

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

Must possess a valid driver’s license and have acceptable driving history as determined by Penn Entertainment’s auto insurance carrier.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.

Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

I acknowledge that I have received a copy of my job description and understand my job responsibilities and duties.  I further understand that at times I may be assigned and expected to perform duties not listed in the above responsibilities, according to business needs. 

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer