Operations Research Analyst jobs in Greenwich, CT

Position Summary:

The Research Analyst provides research, reference, and appropriate alert services to FASB/GASB/FAF. The role is also responsible for adhering to all procedures established pertaining to research, vendor management, contract renewal surveys, inventory tracking, invoice reconciliation, and following procedures for all books, periodicals, articles, newspapers, inclusive of ordering and maintaining accurate inventory. The Research Analyst keeps up to date on all FASB/GASB/FAF activities and provides second level research for new organizational initiatives. Additional support provided to the Administration department for project work as needed.

Position Responsibilities:

• Conduct quick or in-depth second level content searches for all staff using online databases, the Internet or book and periodical collections.
• Ensure high-quality, actionable research information is produced to guide our clients in their decision making.
• Be deliberate in sharing information that is useful.
• Assess the value of the content provided.
• Highlight key components of the content relevant to the research request.
• Organize information by studying, analyzing, interpreting, and classifying data.
• Maintain daily organization/distribution of emails to the IRC mailbox.
• Ad hoc projects and responsibilities as assigned by the Director of Information Research and Administration for both departments.
• Adhere to procedures for onboarding and offboarding all employees and consultants.
• Accurately track all research requests in database to ensure completion time adhered as well assist with requirements around contract renewals and metrics reporting.
• Arrange onsite/hybrid training classes with vendors and ensure appropriate technology setup prior to the start of the training.
• Keep informed of FASB and GASB due process and projects, staff interests; attend Personal Development sessions.
• Verify all contracts and services in database
• Evaluate all contracts coming up for renewal to ensure the source meets current content requirements by surveying staff.
• Work with manager to streamline updating NetSuite for all user inventory, add or deletes.
• Maintain all content on existing FAF Intranet
• Update database with new vendor contacts as well as changes to existing contacts.
• With approval from Director of Information Research and Administration, order all books, periodicals, databases, and services (both direct and via EBSCO), maintain routing lists and perform quarterly review of count of sources to ensure appropriate control of costs.
• Develop database or appropriate intranet links to assist staff with questions about copyright coverage (CCC).
• Assist manager in evaluating print sources which can be migrated to electronic databases or digitized.
• Partner with IST to digitize sources no longer required in hard copy.
• Identify, locate, download, and disseminate relevant electronic publications on the Internet.
• Interface with delivery service and mailroom to ensure daily delivery of newspapers (Wall Street Journal, New York Times, and Financial Times) to staff.
• Extract monthly usage reports for all electronic sources and review low usage with subscribers to ensure they have proper training and tools.
• Establish best practices for cataloging new books and pamphlets.
• Develop web-based training modules which can be retrieved on future Intranet for all core electronic sources such as Business Law, Checkpoint, and news services.
• Utilize EOS to check in all periodicals and newspapers including routing slip creation and dissemination.
• Adhere to best practices to ensure print sources can be migrated to electronic during renewal process where appropriate.
• Follow all department procedures and update or create new procedures as needed

Essential Skills and Experience:

• Strong command of Microsoft Suite with Word, Excel, PowerPoint; Visio a plus
• Analytical with attention to detail
• Excellent written and verbal communication skills
• Ability to research, analyze, interpret, and present data to create a set of conclusions
• Quick learner with the ability to gain an understanding of FASB/GASB/FAF due process, projects, and information needs
• Understanding of web-based databases, such as Bloomberg, ProQuest Accounting & Tax, EBSCO Discovery/Business Source Corporate, Business Law, Checkpoint, and Audit Analytics
• Strong Internet searching capabilities
• Experience using a contract, inventory, and invoice management tool such as NetSuite, Gatekeeper
• Ability to multitask and prioritize research requests along with incoming mail, password creations and resets, contract renewals and cataloging
• Minimum two years research experience preferred

The FAF is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The FAF strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, creed, religion, national origin, ancestry, ethnicity, age, gender, gender identity or expression, marital or civil union status, sexual orientation, genetic information, citizenship, military service, mental or learning disability or physical disability, pregnancy, or any other characteristic protected under applicable federal, state, or local law. All Employees are prohibited from engaging in unlawful discrimination. This Policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.