Operations Specialist jobs in Nashua, NH

Summary

Assists the Director of Pharmacy Services and Pharmacy Clinical Operations Supervisor in maintaining daily operations, including administrative and training duties.  Ensures appropriate department recordkeeping, and access for department staff.

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health and the Catholic Health Ministry.
• Manages scheduling of all pharmacy staff
• Lead and coordinate the orientation and training of new staff.
• Ensure department employee handbook is reviewed with all new hire employees and that department and organization policies and procedures are outlined and understood.
• Coordinate the scheduling of Intermediate and Advanced Pharmacy Practice Experiences for rotating students.
• Review Daily Transaction Activity Report (DTAR), and compilation of monthly statistics.
• Lead medication area inspections throughout the organization
• Create and distribute agenda and meeting minutes for pharmacy driven committees.
• Types and prepares various reports, correspondence, and confidential material.
• Coordinate the scheduling of pharmaceutical representatives for department education and contract review.
• Maintain administrative filing systems and department records.
• Act as liaison to external departments and organizations when applicable.
• Actively assist with maintaining the department’s programs of licensure and accreditation, including Board of Pharmacy, Drug Enforcement Administration, and DNV.
• Manage Pharmacy Department huddle and minutes.
• Prepares and compounds non-sterile compounds and sterile compounds, including hazardous medications.
• Demonstrates ability to calculate figures and amounts relating to dosage calculations. Stays up to date with continuing education requirements pertaining to general pharmacy practice, as well as sterile compounding.
• Assists in the prescription filling process in different settings including the inpatient pharmacy, outpatient pharmacy, and infusion center.
• Issues pharmacy supplies to various departments throughout the hospital.
• Works closely with wholesalers, manufacturers, and accounts payable to ensure cost-effective purchasing.
• Incumbents are identified as "Waste Handler-Satellite Collection Area" employees and must complete the NHDES required hazardous waste level training as defined in the SJH Hazardous Waste Training Plan - 2014
• Reports to work as scheduled or communicates deviations to Director of Pharmacy and Employee Health (if applicable)
• Adheres to Personal Appearance Policy
• Performs work within specified time frames.
• Adapts positively to frequent interruptions and changes in workload.
• Demonstrates sound professional judgment consistent with clinical/academic background.
• Complies with all requirements related to risk management, safety, security, and infection control.
• Adheres to health system and departmental policies and procedures.  Complies with all applicable federal, state, and local laws, rules, and regulations.
• Works cooperatively with all staff.  Voices concerns and suggestions to appropriate persons in a positive manner.
• Participates in departmental and organizational performance improvement and CQI activities.
• Other duties as consistent with this role.

Job Requirements

Job knowledge and skills

• Ability to be committed to the observation of aseptic techniques in handling sterile products and equipment, and the maintenance of a stringently clean work area at all times.
• Ability to deliver patient care in a manner that is appropriate to the demographics and/ or specific needs of the patient population served by the hospital.
• Demonstrates proficiency in assessing, responding, and adapting treatment of care to meet the needs of the patient population served by the hospital. 
• Ability to extend hand(s) and arm(s) in any direction. Ability to pick, pinch, type or otherwise work with fingers rather than the whole hand.  Ability to apply pressure to object with fingers and palm.
• Ability to express or exchange ideas by means of the spoken and written word.
• Ability to receive detailed information through oral and written communication (e.g., in normal office setting), and to make fine discrimination in sound.
• Ability to plan and perform a wide variety of duties requiring general knowledge of policies and procedures applicable for that area.  Requires considerable judgment to work independently toward general results, devising methods, modifying, or adapting standard procedures to meet different conditions, making decisions based on precedent and policy
• Ability to establish and maintain communications and positive working relationships within the department and with other hospital departments.  Ability to develop relationships with patients, employees, regulatory agencies, vendors, and the public.
• Ability to accept constructive feedback and initiate appropriate actions to correct situations.

Education & Experience

• Registered as NH Certified Pharmacy Technician with the State of NH Board of Pharmacy required.
• National Certification by a NH Board of Pharmacy approved Certification organization required.
• High school diploma or GED certificate preferred.
• Three years of pharmacy technician experience strongly preferred.
• Three years of hospital experience preferred.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).