Operations Supervisor jobs in Anchorage, AK

Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Operations Supervisor
  • Agiliti
  • Anchorage, AK FULL_TIME
  • Job Description:

    Primary Purpose

    The District Operations Supervisor is responsible for directly supervising operations of a district office, which may include supervising customer service and equipment processing personnel and activities to achieve financial and operating objectives. The District Operations Supervisor is responsible for providing supervisory direction to ensure that the delivery of equipment and services exceeds customer expectations and that staff follow the strategic direction that has been set and all applicable operational regulations and standards.

    Drive Efficiency (L#5)

    Makes decisions that ensure consistent execution of key systems and processes that make effective use of organizational resources.

    • Analyze information, generate alternatives, and commit to solutions that ensure the efficient use of organizational resources.
    • Delegate decision-making authority and task responsibility to ensure efficient execution of key systems and processes.
    • Establish plans for executing systems and processes that make efficient use of organizational resources.
    • Set challenging goals for the efficient use of organizational resources.

    Engage Employees (L#13a)

    Creates a work environment in which employees become compelled to commit to their organization and its bottom line and feel pride and job ownership.

    • Build employee trust and engagement by being honest and consistent, keeping commitments, exchanging ideas openly, and providing support.
    • Delegate decision-making authority and task responsibility to employees to maximize their job ownership and commitment to outcomes.
    • Provide timely guidance and feedback to help others excel so they become more committed to their jobs and the organization.

    Create a Customer Service Culture (L#29)

    Leads the implementation of new processes, activities and culture that enhances the customer experience; ensures that associates live a customer focused culture day to day.

    • Make customer satisfaction the primary focus when implementing new processes, activities and culture.
    • Encourage the implementation and acceptance of new, customer focused processes, activities and culture.
    • Set high standards and accountability for customer satisfaction.

    Drive Performance (L#16a)

    Gets results personally and from work groups; sets performance expectations and holds people accountable for getting results.

    • Provide timely guidance and feedback to help others excel
    • Establish performance objectives and development plans, track performance, and evaluate progress toward goals.
    • Work tenaciously toward stretch goals for personal and group performance.

    Finance, Product & Industry Knowledge

    Understands and can appropriately apply knowledge of product and service offerings.

    • Demonstrates in-depth knowledge of product and service offerings.
    • Demonstrates financial acumen and a robust understanding of financial analysis and communication.
    • Use insight into market drivers to capitalize on key business opportunities that will create business opportunities
    • Demonstrates knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers, and medical equipment manufacturers.
    • Recognizes professional trends and business situations that present opportunities.

    Continuous Improvement (O#6)

    Emphasis on constantly improving processes, products, and services and exploring innovative ways to do the job. Willingness to consider change and to adapt.

    • Encouraging exploration of process, product, or service improvement.
    • Examining creative and diverse solutions to work issues.
    • Maintaining an open, flexible environment, being receptive to change.

    Participative Management (O#19)

    Encouragement of an environment in which individuals have a sense of ownership and influence over their work.

    • Giving task responsibility to individuals.
    • Allowing individuals to make decision about their work.
    • Responsibilities Provides leadership, planning and direction to ensure business objectives and financial goals are achieved.
    • Proactively supports customer on-site service.
    • Holds self and team accountable for timely completion of assignments and achieving expected results.
    • Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements
    • Oversee equipment management practices.
    • Promotes communication among team members to create visibility for internal staff and customers.
    • Makes sound and timely decisions.
    • Demonstrates in-depth knowledge of medical equipment.
    • Manages equipment inventory and par levels consistent with contract terms, pricing and policies.
    • Manages missing and lost equipment, software upgrades and accessories.
    • Uses available resources to ensure teams operate efficiently, and handles geographic routing and prioritization to service customers.
    • Gain knowledge to be proficient in systems.
    • Completes and maintains DOT certification, according to location-specific needs.
    • Oversees staffing levels and on call schedules based on demand.
    • Recruits, trains and develops employees. Provides cross- and lateral training, emphasizing continuous improvement and teamwork, and providing on-going feedback with focused action steps for areas of improvement.
    • Understands billing for account invoices and assists with account receivables collections
    • Leads and supports continuous improvement initiatives.
    • Demonstrates the leadership to inspire others by modeling a positive commitment to the business, peers, other departments, direct reports, and clients.
    • Ensure timeliness of district wide performance appraisals.
    • Performs other assigned duties.

    Knowledge, Skills, Abilities and Other Characteristics

    • Ability to perform in a fast paced environment.
    • Ability to maintain communication with other departments within organization.
    • Complies with patient privacy laws in all matters.
    • Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.
    • Willingness to strive for constant improvement of department efficiencies as well as utilization of financial systems.
    • Excellent communication skills, both written and verbal.
    • Time management and organizational skills.

    Educational Credentials and Experience Required

    • 3 years management experience or work experience with demonstrated leadership.
    • Prefer healthcare, hospital industry, medical equipment, sales and services.
    • Bachelor's degree preferred.
    • Healthcare experience preferred.
    • Business and financial management expertise to assist with contract management and account margin maintenance.
    • Profit and Loss (P&L) statement and budget management experience.
    • Demonstrated computer literacy
    • Willingness to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required.
    • Travel up to 50 -75%
    • Valid driver's license.

    It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports.

    You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

    Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, Employee Stock Purchase Program (ESPP) and wellness programs.

    Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

    If you require assistance with your application, please contact recruiting@agilitihealth.com.

    Primary Job Location:

    Anchorage District Warehouse

    Additional Locations (if applicable):

    Job Title:

    Operations Supervisor - District

    Company:

    Agiliti

    Location City:

    Anchorage

    Location State:

    Alaska
    We are proud to be an EEO/AA Employer/Vet/Disabled. We maintain a drug-free workplace and perform pre-employment background and drug testing.


     

  • 22 Days Ago

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EMS Operations - Supervisor
  • BAC Transportation LLC
  • Anchorage, AK FULL_TIME
  • This position is responsible for overseeing and supervising the AMT Department to include scheduling & timekeeping. Supervising personnel operations and business planning. Ensures emergency medical se...
  • 13 Days Ago

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Front Operations Supervisor
  • Alyeska Resort
  • Anchorage, AK FULL_TIME
  • Front Operations Supervisor As the Front Operations Supervisor at Alyeska Resort, you will play a pivotal role in elevating the guest experience. You will be responsible for the leadership, supervisio...
  • Just Posted

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Facility Operations Supervisor
  • Cook Inlet Tribal Council Inc
  • Anchorage, AK FULL_TIME
  • COOK INLET TRIBAL COUNCIL, INC.JOB DESCRIPTION Job Title: Facility Operations SupervisorDepartment: Institutional Advancement Reports To: Assistant Manager, Facilities OperationsSupervises: Facilities...
  • 24 Days Ago

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Branch Operations Supervisor - Anchorage
  • Indie Campers
  • Anchorage, AK FULL_TIME
  • ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has ...
  • 2 Months Ago

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Operations Supervisor I - Metro Branch
  • fnbalaska
  • Anchorage, AK FULL_TIME
  • GENERAL PURPOSE SUMMARYDirects the primary function of at least one unit in the Deposit Section of a small to medium size branch by performing the following essential duties and responsibilities:ESSEN...
  • 23 Days Ago

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0 Operations Supervisor jobs found in Anchorage, AK area

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Work From Home - Data Entry Clerk
  • Jobconversion, LLC
  • Anchorage, AK
  • Administrative Assistant / Data Entry Clerk (Remote Work From Home Online Telecommute) Entry-level job - Work at Home. F...
  • 3/18/2024 12:00:00 AM

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Tasting Room Coordinator
  • Anchorage Distillery
  • Anchorage, AK
  • Job Description Job Description Would you like to help serve award-winning Alaskan spirits? Anchorage Distillery is look...
  • 3/17/2024 12:00:00 AM

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FT Data Entry Clerk - Work From Home>
  • TAQA
  • Eagle River, AK
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision/ 401k / PTO - ...
  • 3/17/2024 12:00:00 AM

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FT Data Entry Clerk - Work From Home>
  • TAQA
  • Wasilla, AK
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision/ 401k / PTO - ...
  • 3/17/2024 12:00:00 AM

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Office Data Entry Specialist
  • Careerbuilder
  • Anchorage, AK
  • Description Position at Matson Navigation Company of Alaska, LLC About Us Matson has been the leading ocean shipping and...
  • 3/14/2024 12:00:00 AM

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FT Data Entry Clerk - Work From Home>
  • D1 Training
  • Wasilla, AK
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Insert da...
  • 3/14/2024 12:00:00 AM

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FT Data Entry Clerk (Work From Home)>
  • Family ReEntry
  • Wasilla, AK
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Create spreadsh...
  • 3/14/2024 12:00:00 AM

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FT Data Entry Clerk (Work From Home)>
  • Radon Solutions
  • Wasilla, AK
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Transfer data f...
  • 3/14/2024 12:00:00 AM

Anchorage (officially called the Municipality of Anchorage; Dena'ina: Dgheyaytnu) is a unified home rule municipality in the U.S. state of Alaska. With an estimated 298,192 residents in 2016, it is Alaska's most populous city and contains more than 40 percent of the state's total population; among the 50 states, only New York has a higher percentage of residents who live in its most populous city. All together, the Anchorage metropolitan area, which combines Anchorage with the neighboring Matanuska-Susitna Borough, had a population of 401,635 in 2016, which accounts for more than half of the s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Supervisor jobs
$70,006 to $89,712
Anchorage, Alaska area prices
were up 2.8% from a year ago

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In general terms, someone in an operations supervisor job oversees all operations of his particular line of work.
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So my questions for those who have moved into the operations supervisor role.
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