Operations Supervisor jobs in Charleston, SC

Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Operations Supervisor
  • The Lindy Renaissance Charleston
  • Charleston, SC FULL_TIME
  • Job Summary

    The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction and the efficient operation of the hotel by assisting back of the house operating departments. The Operations Supervisor may function to support a number of areas at the property including: Housekeeping F&B Front Office and Banquets (as applicable by hotel). Other duties may be assigned as required by the business demand. 

    Responsibilities

    QUALIFICATIONS:

    • At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
    • Must have a valid driver’s license for the applicable state.
    • Must be able to convey information and ideas clearly.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
    • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
    • Must maintain composure and objectivity under pressure.
    • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
    • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
    • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
    • Must be able to work with and understand financial information and data and basic arithmetic functions.

    JOB RESPONSIBILITIES:

    • Approach all encounters with guests and associates in a friendly service-oriented manner.
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
    • Maintain a friendly and warm demeanor at all times.
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Establish and maintain good communications and teamwork with fellow associate and other departments within the hotel (set example for other associates be a team leader).
    • Monitor all VIP and special guest requests as well as being familiar with all in-house groups.
    • Fully comprehend and execute all relevant phases of the front desk computer system and checklist.
    • Be familiar with P.M.S. system used in the hotel.
    • Monitor and follow up on all servers/baristas/bartenders’ cash overages and shortages (as applicable by hotel).
    • Follow and enforce all Aimbridge Hospitality policies.
    • Ensure employees are at all times attentive friendly helpful and courteous to guests employees and other managers.
    • Assist in preparation of staff schedules according to business forecast maintaining adherence to wage control productivity standards and guest service scores.
    • Assist food and beverage department front desk operations and housekeeping department based on volume and need (as applicable by hotel).
    • Assist in training of new hires and current associates on a regular basis.
    • Assist the FOM in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
    • Be familiar with emergency procedures and able to react to emergency situations by knowing locations of fire extinguishers and exits.
    • Assist in monthly inventories and reconciliations.
    • Immediately follow up on accidents problems or guest complaints in the food and beverage department as well as the front desk.
    • Answer all guest inquiries in a timely and professional manner.
    • Help maintain productivity levels at or above budgeted standards.
    • Perform other duties and/or attend meetings or trainings as required by management.

    Property Details

    Renaissance Charleston Historic District Hotel is located in the heart of historic downtown Charleston. Guests can take a refreshing plunge in the pool or grab a bite to eat at the on-site restaurant. The property is located 3 blocks away from the City Market and King Street shops

    All rooms are elegantly furnished and have marble bathrooms. Each comes with a 32-inch flat screen TV with cable and satellite channels. There is a mini-bar along with tea and coffee making facilities in every room.

    Room service and a concierge are available. 2,759 of meeting and event space is offered.

    Company Overview

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    Benefits

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    • Now offering Daily Pay! Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan
  • 12 Days Ago

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Operations Supervisor
  • Univar Solutions USA Inc
  • Ladson, SC FULL_TIME
  • Title: Supv Operations I Location: Ladson, SC, US, 29456 Company Name: Univar Solutions USA Inc Requisition ID: 30431 A Place Where People Matter. Start your career journey with Univar Solutions! Here...
  • Just Posted

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Operations Supervisor - Charleston, SC
  • Badger Daylighting Corp.
  • Charleston, SC FULL_TIME
  • Description The Operations Supervisor reports to the Branch Manager and is an integral part of the operations leadership. The operations supervisor is responsible for many aspects of the day-to-day op...
  • 9 Days Ago

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Retail Operations Supervisor
  • Staples Retail
  • Charleston, SC FULL_TIME
  • As an Operations Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide an exceptional customer experience...
  • 16 Days Ago

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Retail Operations Supervisor
  • Staples Stores
  • Charleston, SC FULL_TIME
  • Description The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our custom...
  • Just Posted

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Retail Operations Supervisor
  • Staples Stores
  • Summerville, SC FULL_TIME
  • Description The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our custom...
  • Just Posted

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0 Operations Supervisor jobs found in Charleston, SC area

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PROCESS IMPROVEMENT SPECIALIST
  • Thorne Research Inc
  • Summerville, SC
  • Job Description Job Description We are looking for top of market talent to help grow and innovate our company. If you ar...
  • 3/18/2024 12:00:00 AM

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Contracts Administrator
  • Johnson Service Group
  • Moncks Corner, SC
  • Job Description Job Description Johnson Service Group, Inc., is actively seeking a Sr. Contracts Administrator to work w...
  • 3/17/2024 12:00:00 AM

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Data Entry Operator - Assessor
  • Charleston County, SC
  • North Charleston, SC
  • Salary: $15.00 Hourly Location : North Charleston, SC Job Type: Full-Time Job Number: AS209079 Department: Assessor Open...
  • 3/16/2024 12:00:00 AM

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Operations Supervisor - Northwoods Mall
  • JCPenney
  • Charleston, SC
  • General Description As the Operations Supervisor, you are accountable for contributing to profitable sales growth by dri...
  • 3/15/2024 12:00:00 AM

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Shift Supervisor Trainee
  • CVS Health
  • Charleston, SC
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/15/2024 12:00:00 AM

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Shift Supervisor Trainee
  • CVS Health
  • Goose Creek, SC
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/15/2024 12:00:00 AM

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Operations Supervisor
  • St. John Knits
  • Charleston County, SC
  • POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position) The Keyed Stock Associate is responsibl...
  • 3/14/2024 12:00:00 AM

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Senior Contracts Administrator
  • Pacer Staffing
  • Moncks Corner, SC
  • Title - Sr Contracts Administrator Job type - Direct Hire Schedule - Standard, Mon to Fri Location - Moncks Corner SC 29...
  • 3/14/2024 12:00:00 AM

Charleston is the oldest and largest city in the U.S. state of South Carolina, the county seat of Charleston County, and the principal city in the Charleston–North Charleston–Summerville Metropolitan Statistical Area. The city lies just south of the geographical midpoint of South Carolina's coastline and is located on Charleston Harbor, an inlet of the Atlantic Ocean formed by the confluence of the Ashley, Cooper, and Wando rivers. Charleston had an estimated population of 134,875 in 2017. The estimated population of the Charleston metropolitan area, comprising Berkeley, Charleston, and Dorche...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Supervisor jobs
$59,774 to $76,600
Charleston, South Carolina area prices
were up 1.5% from a year ago

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