Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
POSITION: Operations Supervisor
REPORTS TO: Operations Manager
FLSA STATUS: Non-Exempt
Job Summary:
The Operations Supervisor has a key role within our field operations. The Operations Supervisor should act as a mentor and positive role model to all employees. Primary duties include oversight and direct supervision of field crews, conflict resolution. The Operations Supervisor will partner with various other departments such as Scheduling, Dispatch and Human Resources. Additionally, the Operations Supervisor will interface with hospitals and medical facilities. This is a versatile role requiring flexibility and sound judgement.
Essential Duties & Responsibilities:
Minimum Qualifications:
Physical Requirements:
o Walk - frequently, up to 4 hours per day
o Run - infrequently, 1-2 minutes per day
o Stand - frequently, up to 2 hours per day
o Sit - frequently, up to 12 hours per day
o Kneel - frequently, 10-15 times per day
o Bend - frequently, 10-15 times per day
Must have the ability to step up and/ or climb over obstacles Must be able to climb stairs while carrying up to 150 lbs. Must have adequate hearing acuity to perform job tasks (as delineated in Florida Statutes 322.12 and 322.221, F.S. - License Examinations) Must have adequate vision (with corrective lenses if needed) to clearly distinguish colors, shapes, distances, etc. (as delineated in Florida Statutes 322.12 and 322.221, F.S. - License Examinations) Must have adequate hand and finger dexterity to grip and hold both large and small items Must have adequate hand and arm strength to grip and lift heavy objects
Must be able to tolerate work in an outdoor environment (heat, cold, rain, etc.) and indoor environment (office setting)
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