Operations Supervisor jobs in Lexington, KY
Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Operations Supervisor jobs
Operations Supervisor
- Corpay
-
Lexington, KY
FULL_TIME
- What We Need Corpay is currently looking to hire an Operations Supervisor within our Lodging division. This position falls under our CLC line of business and is in Lexington, KY. In this role, you will lead and manage the daily activities of a Reservation team. You will report directly to the Operations Manager and regularly collaborate with other teams and departments. How We Work As a Operations Supervisor, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Lexington, KY Company-issued equipment Formal, hands-on training The schedule will be either Friday-Tuesday or Thursday-Monday from 2 pm- 11 pm Role Responsibilities The responsibilities of the role will include: Coordinating work activity of the production representatives, ensuring superior customer service Conducting regular meetings, coaching, and feedback sessions with direct reports; regularly monitoring performance and tracking key individual metrics Monitoring all interactions that affect client relationships: Answering calls, intake, and processes requests, making reservations, following up on client messages relating to the production reps, consulting activities, and basic negotiation Resolving all client and hotel calls regarding extensions, early departures, or changes to a reservation Conducting appropriate client communications as needed Ensuring clients’ issues related to production reps are addressed and resolved in a timely and effective manner. Promoting accuracy and quality in service via spot-checking requests and reservations about client guidelines Conducting quality call monitoring as needed Ensuring due times are met. Assisting in producing and analyzing relevant statistics, including identifying trends and insights Ensuring staff achieves targeted metrics via coaching, developing, and disciplining. Collaborating with Learning & Development to ensure all staff are appropriately trained. Participating in and/or coordinating projects, workgroups, and events within the team and across CLC Assisting with an overflow of work as needed Monitoring workflow daily Qualifications & Skills High School Diploma or GED 3-5 years of related supervisory experience Demonstrated ability to teach others, work in a team environment, and deliver superior service. Demonstrated ability to develop, report, interpret, and act on key metrics. Proven problem-solving skills, identifying root causes and solutions through a high level of critical thinking. Ability to thrive and excel in a fast-paced environment with changing priorities. Demonstrates a positive “can-do” attitude, self-motivated, and committed to high workplace standards. Proven effective and professional oral and written communication skills with various levels of audience. Excellent interpersonal skills Working knowledge of Microsoft Word, Excel, Outlook, and the internet Must be extremely detail-oriented and organized. Prior experience as a subject matter expert for policies and procedures is highly desired Takes initiative, demonstrates personal responsibility and ownership, and exemplifies what it means to provide the highest level of customer service. Benefits & Perks Medical, Dental & Vision benefits are available the 1st month after hire. Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes are offered company-wide. Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes #LI-DNP #LI-ONSITE #LI-GP2 #INDSSS
- Just Posted
Operations Supervisor
- Dayton Freight
-
Lexington, KY
FULL_TIME
- Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensiv...
- 1 Month Ago
(LEX) Full Time Cross-Utilized Customer Service Agent (INTERNAL ONLY)
- OPERATIONS - Operations
-
Lexington, KY
FULL_TIME
- Key responsibilities Greeting passengers and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calcula...
- 2 Days Ago
Retail Operations Supervisor
- Staples Retail
-
Lexington, KY
FULL_TIME
- As an Operations Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide an exceptional customer experience...
- 1 Day Ago
Call Center Operations Supervisor
- Corpay
-
Lexington, KY
FULL_TIME
- What We Need Corpay is currently looking to hire an Operations Supervisor within our Lodging division. This position falls under our CLC line of business and is in Lexington, KY. In this role, you wil...
- 11 Days Ago
Mechanical Maint & Operations Supervisor
- Commonwealth of Kentucky
-
Lexington, KY
FULL_TIME
- Advertisement Closes 5/21/2023 (8:00 PM EDT) 23-03900 Mechanical Maint & Operations Supervisor Pay Grade 12 Salary $33,558.72 Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY |...
- 1 Month Ago
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0 Operations Supervisor jobs found in Lexington, KY area
Loss Prevention specialist
- Saver Group
-
Lexington, KY
- Benefits:401(k)Company carHealth insurance Direct or assist with employee theft investigations, documentation and video ...
- 4/24/2024 12:00:00 AM
Data Entry
- Adecco Staffing, USA
-
Frankfort, KY
- Adecco is seeking Data Entry Analyst for temp to hire workers at a local client in Frankfort, KY. These are entry level ...
- 4/24/2024 12:00:00 AM
Shift Supervisor Trainee
- CVS Health
-
Lexington, KY
- Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
- 4/24/2024 12:00:00 AM
Data Entry Processor
- Conduent Incorporated
-
Lexington, KY
- About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of...
- 4/24/2024 12:00:00 AM
Data Entry / Mailroom Associate
- Conduent Incorporated
-
Lexington, KY
- About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of...
- 4/24/2024 12:00:00 AM
Data Entry Specialist
- Conduent
-
Lexington, KY
- About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of...
- 4/22/2024 12:00:00 AM
Data Entry Operator
- Conduent
-
Lexington, KY
- About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of...
- 4/22/2024 12:00:00 AM
Remote Data Entry Associate
- Conduent Incorporated
-
Lexington, KY
- About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of...
- 4/20/2024 12:00:00 AM
About Lexington, Kentucky
Lexington, consolidated with Fayette County and often denoted as Lexington-Fayette, is the second-largest city in Kentucky and the 60th-largest city in the United States. By land area, Lexington is the 28th largest city in the United States. Known as the "Horse Capital of the World," it is the heart of the state's Bluegrass region. It has a nonpartisan mayor-council form of government, with 12 council districts and three members elected at large, with the highest vote-getter designated vice mayor. In the 2017 U.S. Census Estimate, the city's population was 321,959, anchoring a metropolitan are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Supervisor jobs
$58,632 to $75,132
Lexington, Kentucky area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does an Operations Supervisor do?
Operations Supervisor in Santa Rosa, CA
Regardless of the business category, the supervisor must be a master at project prioritization and time management, as the demands of the position are varied and numerous.
December 23, 2019
Operations Supervisor in Sioux City, IA
In general terms, someone in an operations supervisor job oversees all operations of his particular line of work.
February 23, 2020
Operations Supervisor in Des Moines, IA
So my questions for those who have moved into the operations supervisor role.
January 30, 2020