Operations Supervisor jobs in Springfield, MO

Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Operations Supervisor
  • Holiday Inn Express Nevada
  • Nevada, MO FULL_TIME
  • Job Summary

    The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction and the efficient operation of the hotel by assisting back of the house operating departments. The Operations Supervisor may function to support a number of areas at the property including: Housekeeping F&B Front Office and Banquets (as applicable by hotel). Other duties may be assigned as required by the business demand. 

    Responsibilities

    QUALIFICATIONS:

    • At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
    • Must have a valid driver’s license for the applicable state.
    • Must be able to convey information and ideas clearly.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
    • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
    • Must maintain composure and objectivity under pressure.
    • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
    • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
    • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
    • Must be able to work with and understand financial information and data and basic arithmetic functions.

    JOB RESPONSIBILITIES:

    • Approach all encounters with guests and associates in a friendly service-oriented manner.
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
    • Maintain a friendly and warm demeanor at all times.
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Establish and maintain good communications and teamwork with fellow associate and other departments within the hotel (set example for other associates be a team leader).
    • Monitor all VIP and special guest requests as well as being familiar with all in-house groups.
    • Fully comprehend and execute all relevant phases of the front desk computer system and checklist.
    • Be familiar with P.M.S. system used in the hotel.
    • Monitor and follow up on all servers/baristas/bartenders’ cash overages and shortages (as applicable by hotel).
    • Follow and enforce all Aimbridge Hospitality policies.
    • Ensure employees are at all times attentive friendly helpful and courteous to guests employees and other managers.
    • Assist in preparation of staff schedules according to business forecast maintaining adherence to wage control productivity standards and guest service scores.
    • Assist food and beverage department front desk operations and housekeeping department based on volume and need (as applicable by hotel).
    • Assist in training of new hires and current associates on a regular basis.
    • Assist the FOM in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
    • Be familiar with emergency procedures and able to react to emergency situations by knowing locations of fire extinguishers and exits.
    • Assist in monthly inventories and reconciliations.
    • Immediately follow up on accidents problems or guest complaints in the food and beverage department as well as the front desk.
    • Answer all guest inquiries in a timely and professional manner.
    • Help maintain productivity levels at or above budgeted standards.
    • Perform other duties and/or attend meetings or trainings as required by management.

    Property Details

    The Holiday Inn Express® Hotel Las Vegas South boasts an excellent location near some of the Silver State's most popular attractions, ranging from the thriving Las Vegas Strip , and the classy Las Vegas Convention Center.

    Besides providing a Business Center for corporate travelers, Corporate travelers also appreciate our hotel's location in Las Vegas since we are near businesses like Switch, IBM, Pepsi and IGT, as well as the University of Nevada, Las Vegas.

    While in South Las Vegas, our hotel's guests can explore the bustling, energetic Las Vegas Strip or attend an event at the Las Vegas Convention Center. If they're in the mood for some area shopping, guests should be sure to check out Town Square, home to several upscale store and restaurants. 

    Company Overview

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    Benefits

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    • Now offering Daily Pay! Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan
  • 10 Days Ago

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Operations Supervisor
  • Kemin
  • Verona, MO FULL_TIME
  • Overview Immediate opportunity available for an experienced Operations Supervisor! Kemin Nutrisurance, industry leader in quality pet food ingredients, is seeking an Operations Supervisor to join thei...
  • 12 Days Ago

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Operations Supervisor
  • C0680 WCA Management Company, LP
  • Springfield, MO FULL_TIME
  • Select, supervise and train employees in their respective position to ensure safe, professional and efficient service in assigned branch. Provide leadership which results in positive employee/employer...
  • Just Posted

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Operations Supervisor
  • Mercy
  • Springfield, MO FULL_TIME
  • We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts o...
  • 4 Days Ago

7
Sr Supervisor Operations
  • 748
  • Joplin, MO FULL_TIME
  • Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with oppor...
  • 9 Days Ago

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Health Information Operations Supervisor
  • CIOX Health
  • Branson, MO OTHER
  • Overview Who we are... Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health. We are a data logistics company for healthcare whose produc...
  • 14 Days Ago

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0 Operations Supervisor jobs found in Springfield, MO area

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FT Data Entry Clerk - Work From Home>
  • McDonald Land Services
  • Springfield, MO
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Data Entry Clerk you'll: Enter and...
  • 3/18/2024 12:00:00 AM

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Entry-Level Data Entry Specialist (Remote)
  • Maxion Research
  • Springfield, MO
  • Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remote...
  • 3/17/2024 12:00:00 AM

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FT Data Entry Clerk - Work From Home>
  • TAQA
  • Springfield, MO
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision/ 401k / PTO - ...
  • 3/17/2024 12:00:00 AM

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FT Data Entry Clerk - Work From Home>
  • D1 Training
  • Nixa, MO
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Insert da...
  • 3/17/2024 12:00:00 AM

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Retail Supervisor
  • Davids Bridal Inc.
  • Springfield, MO
  • NOW HIRING Location MO - Springfield Area Store Management Careers Category Retail - Leadership Share this role: Leads a...
  • 3/16/2024 12:00:00 AM

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Construction Crew Member - Traveling
  • Clearcreek Concrete Log and Timber Siding
  • Nixa, MO
  • Job Description Job Description We have an immediate opening for a travelling siding installer. Must be willing to trave...
  • 3/14/2024 12:00:00 AM

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FT Data Entry Clerk - Work From Home>
  • The League
  • Springfield, MO
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Benefits - As a Data Entry Clerk you...
  • 3/14/2024 12:00:00 AM

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FT Data Entry Clerk (Work From Home)>
  • Radon Solutions
  • Springfield, MO
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Transfer data f...
  • 3/14/2024 12:00:00 AM

Springfield is the third-largest city in the state of Missouri and the county seat of Greene County. As of the 2010 census, its population was 159,498. As of 2017, the Census Bureau estimated its population at 167,376. It is the principal city of the Springfield metropolitan area, which has a population of 462,369 and includes the counties of Christian, Dallas, Greene, Polk, Webster. Springfield's nickname is "Queen City of the Ozarks" and it is known as the "Birthplace of Route 66". It is home to three universities, Missouri State University, Drury University, and Evangel University. Springf...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Supervisor jobs
$58,840 to $75,403
Springfield, Missouri area prices
were up 1.3% from a year ago

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