Operations Team Leader manages and trains a team of operations clerks. Supports the activities of the operations department. Being an Operations Team Leader oversees the daily department production activity and facilitates departmental workflow. Requires a high school diploma or its equivalent. Additionally, Operations Team Leader typically reports to a supervisor or manager. The Operations Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Operations Team Leader typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Summary:
The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment.
ESSENTIAL FUNCTIONS:
· Assist the Store Manager/Assistant Manager with daily operations, activities of employees and other tasks as needed
· Support the business operations, policies and procedures.
· Assist to process and finalize weekly time and attendance records
· Perform sales and stock duties (receiving and feeding merchandise to the sales floor)
· Maintain, recover, and replenish sales floor and back stock
· Provide excellent customer service and resolve issues involving customer relations
· Ensure the proper processing and display of merchandise and visual presentations
· Oversee and monitor all methods of loss prevention which include the protection of company assets
· Assist the Store Manager/Assistant in maintaining compliance standard for shrink control.
· Assist with training and development of new sales associates
· Ability to complete banking
· Other duties as assigned
REQUIRMENTS:
· High School Diploma or equivalent required
· Minimum of 1 - 2 years of fashion retail experience and/or visual merchandising
· Ability to work a flexible schedule including nights and weekends
· Must have a high level of integrity
· Must have excellent customer service skills.
· Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet, and Microsoft products (e.g., Word, Excel, Office, and Outlook)
ENVIRONMENT & PHYSICAL DEMANDS
· Constant walking and standing; frequent bending, stooping and reaching
· Strong sensory skills such as good eyesight, good hearing, and dexterity
· Ability to consistently lift 10-35 lbs; occasionally lift up to 55lbs with the ability to push or pull more than 55Ibs.
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