Operations Unit Manager manages the daily activities of an operations unit. Responsible for planning and directing budgets, goals, and business objectives. Being an Operations Unit Manager requires a bachelor's degree or its equivalent or in a related area. Typically reports to a senior manager. The Operations Unit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Operations Unit Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members.
Concora Credit is guided by a single purpose: to help non-prime customers do more with credit.
Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more.
As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More!
We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.
Join the nation’s leader in second-look finance servicing as our Operations Sr. Unit Manager, Fraud!
The impact you’ll have at Concora Credit:
You’ll be responsible for managing the investigation and resolution process for disputes and fraud allegations received from consumers, credit bureaus, law enforcement, and other external stakeholders for all lines of business. Complies with regulations, laws, MasterCard rules, and internal policies and procedures. Responsible for managing team performance. Lead or assist in developing new solutions and strategies to improve efficiency, effectiveness, and quality outcomes.
As our Operations Sr. Unit Manager, Fraud, you will:
These duties must be performed with or without reasonable accommodation.
We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.
Requirements:
What’s In It For You:
Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Concora Credit Is an equal opportunity employer (EEO).
Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com.
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