Order Clerk receives and processes orders for materials and merchandise. Utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Being an Order Clerk confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. Researches and resolves order errors and updates the system. Additionally, Order Clerk may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Order Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
GENERAL NATURE OF WORK : Under general supervision, uses independent judgment and initiative to perform administrative and advanced clerical duties in support of an organizational unit or program area and / or in a specialized functional or activity area.
Interprets, explains and applies pertinent laws, rules, regulations, policies, procedures, standards and guidelines. May serve as a primary contact and information source for assigned organizational unit, program area or specialized function / activity.
Minimum typing speed of 50 words per minute and functional knowledge of computer and Microsoft Office. Experience in report preparation preferred.
Last updated : 2024-03-03
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