Order Clerk receives and processes orders for materials and merchandise. Utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Being an Order Clerk confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. Researches and resolves order errors and updates the system. Additionally, Order Clerk may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Order Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Duties and Responsibilities
· Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures; providing quality customer service through positive and professional interaction with customers in person or by phone. Deliver flyers and door hangers.
· Deliver pizza to individual customer homes.
· Must be able to safely interact with customers at their homes.
· Receive and process telephone orders.
· Handle sensitive and confidential customer information in a responsible manner.
· Execute credit transactions, and make bank deposits as necessary.
· Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Contribute to an atmosphere of teamwork, energy and fun.
· Navigational skills needed to read a map and locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
· Operate all equipment. Clean equipment and facility daily. Perform other assigned workstation duties including making quality products, preparing ingredients, preparing product, and taking orders.
· Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Must have verbal, written and telephone skills to take and process orders. Motor coordination between eyes and hands/finders to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touchscreen.
· Stock ingredients from delivery area to storage, work area, walk-in cooler. Take inventory and complete associated paperwork.
· Ability to safely operate a motor vehicle.
Job Types: Full-time, Part-time
Pay: $8.00 - $10.00 per hour
Job Types: Full-time, Part-time
Pay: $11.00 - $20.00 per hour
Benefits:
Day range:
Shift:
Shift availability:
Work Location: In person
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