Order Clerk, Sr. receives and processes orders for materials and merchandise. Utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Being an Order Clerk, Sr. confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. Researches and resolves order errors and updates the system. Additionally, Order Clerk, Sr. may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Order Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Order Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our automotive service department. Your main goal will be to ensure exceptional customer service and efficient service delivery. If you have a strong background in auto service management and possess excellent leadership skills, we encourage you to apply.
Responsibilities:
- Manage and supervise the automotive service department
- Ensure efficient workflow and timely completion of service tasks
- Provide guidance and support to service technicians
- Conduct performance evaluations and provide feedback for improvement
- Develop and implement strategies to increase customer satisfaction and retention
- Handle customer inquiries, complaints, and escalations in a professional manner
- Collaborate with other departments to optimize overall business operations
- Monitor inventory levels and order necessary supplies as needed
- Stay up-to-date with industry trends and advancements in automotive technology
Skills:
- Strong background in auto service management
- Proficient in automotive diagnostics and repairs
- Knowledge of shocks, struts, suspension systems, air brakes, and diesel engine repair
- Excellent leadership and team management skills
- Exceptional customer service abilities
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal skills
This is an excellent opportunity for a skilled Service Manager to join our team. We offer competitive compensation, benefits package, and opportunities for career advancement. If you meet the requirements outlined above, we encourage you to apply.
Job Type: Full-time
Pay: $59,000.00 - $79,000.00 per year
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Work Location: In person
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