Order Clerk, Sr. receives and processes orders for materials and merchandise. Utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Being an Order Clerk, Sr. confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. Researches and resolves order errors and updates the system. Additionally, Order Clerk, Sr. may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Order Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Order Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
SALARY GRADE: Flat Rated
Knowledge of: NC general statutes; policies and procedures related to the local judicial district; civil proceedings and the Civil Case Processing System (VCAP); juvenile proceedings; Juvenile Case Tracking/Scheduling System (JWISE); eWarrants; ACIS/Criminal Court Information System (CCIS) and general office and clerical procedures.
Skills in: basic math; active listening; managing a high volume of public interaction; effectively communicating both verbally and in writing; fast, accurate data entry; and MS Word, Excel, and Outlook.
Ability to: read and comprehend legal documents; interact diplomatically with a diverse group of people; multi-task; adjust to unexpected events; meet deadlines; organize and manage files; work independently; maintain confidentiality; and provide procedural information without giving legal advice.
High school diploma or equivalent. Minimum of 18 years of age. Wilson County residents preferred.
Management prefers applicants with professional experience working in a courthouse or law office.
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