Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
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Fulfillment Strategies International - FSI Lithia Springs, GA
Benefits Offered
401K, Medical, Dental, Vision, Life
Employment Type
Full-Time
Manages pick ticket orders from warehouse staff and management; physically pulls inventory from the shelves and bins to ensure the completeness and correctness of all orders filled according to company standards. Also packs orders, including shrink wrapping contents onto pallets, and loads them on trucks for delivery while ensuring orders are accurate and records of inventory are kept up to date for a smooth flow in warehouse operations. Required to operate materials handling equipment Requires a high school diploma or its equivalent. Reports to a supervisor or manager. Must have proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Two to three years years of related experience required.
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