Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
About us!
Cypress Hemp is a rapidly growing cannabis company, looking to recruit motivated, talented people to help achieve our mission. There's room to grow within our company. The high growth nature of our business can still feel like a start up; we all bring our best everyday and work together to make impactful progress.
Seeking people that want to grow personally and professionally, give their best effort with a genuine smile, and can work well with a team.
Fulfillment Team Member
Rapidly growing cannabis company needs energetic, dependable, highly organized person for:
Product Fulfillment: Carefully packaging dozens of distributor, wholesale, and e-commerce orders per day, many containing glass products, with corresponding detailed email communications and occasional phone communications with our sales team.
This requires a strong attention to detail every step of the way, making sure all packages are securely fulfilled in a timely manner.
Person must be proficient with email and computers to fulfill this role. Positive attitude and team communication skills are a must! This position is closer to a high-end gift wrapper than it is a warehouse/forklift worker, therefore one must prepare packages with love, patience, and care for the end customer's experience, at volume.
Other duties as assigned: Being on our team requires flexibility and willingness to help with with various other tasks, as assigned. This may include product bottling, labeling, etc.
Cypress Hemp provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
Weekly day range:
Application Question(s):
Ability to Relocate:
Work Location: In person
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