Order Fulfillment Director jobs in Bellingham, WA

Traffic and Order Specialist

***$2000 Signing bonus***

Bellingham Cold Storage is looking for new full-time team member to join our industry-leading cold chain logistics company. Based in Bellingham, WA for over 77 years, we own and manage several warehouse locations including the largest portside cold storage facility on the West Coast.

The Traffic and Order Specialist at Bellingham Cold Storage is an essential contributor to our success.

We find that successful applicants have the following skills and abilities:

• Are committed to working efficiently and accurately.
• Maintain regular and punctual attendance.
• Consistently provide excellent customer service with exceptional people skills while interacting with a diverse audience.
• Swiftly adjust to changing needs in a fast-paced environment.
• Multi-task and address concerns in a timely manner.
• Proficient in Microsoft Office Suites (Excel, Word, Outlook) and learns new programs quickly.

What does the Traffic and Order Specialist do?

• Demonstrates an exceptionally high level of customer service.
• Enters customer orders into proprietary inventory software and uses a computer proficiently.
• Schedules inbound and outbound freight appointments for specific dock locations.
• Audits receiving documents and maintains inventory/shipping records for reporting purposes.
• Communicates effectively and professionally with customers, co-workers, dispatchers, and management via email, in person and over the phone.
• Analyzes and resolves issues promptly.
• Understands inventory and warehousing principles.
• Willingly performs other duties as assigned including backing up and assisting team members.

Physical Requirements:

• Sit or stand at a desk for lengthy periods of time in front of a computer screen
• Occasionally walk-up stairs and lift up to 35 lbs.
• Conduct conversations in person, over email and on the phone in English
• Fine motor skills to type emails, sort/file paperwork and operate phone
• Physically work in office

What’s in it for you?

$2000 Signing bonus paid in increments of hours worked

• $500 paid following the completion of 4 weeks of employment
• $500 paid after completing 500 hours of work
• $1000 paid after completing 1,000 hours of work

Exceptional Health Benefit Package

• Comprehensive health benefits including medical, dental and vision coverage for $100/month total for you and your entire family.
• Individual medical deductibles of $250 with an annual out of pocket maximum of $2,000
• Access to 10 local and well-established medical clinics, including urgent care clinics, with zero co-pays.
• Long-term Disability and AD&D Insurance
• Company provided Life Insurance

Generous Retirement Package

• 401(k) retirement plan with annual safe harbor and company discretionary contributions

Wages and hours

Hourly range is $21.45 - $28.81 DOE.

Location:

• Work will be performed at our Roeder Avenue facility in Bellingham, WA.
• Hours are Monday – Friday 7 am to 3:30 pm

This posting does not identify all essential functions nor is it a full job description.

Bellingham Cold Storage is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, veteran status, or genetic information.

A background and credit check and a pre-hire drug test must be passed before an applicant may be offered this job.

Job Type: Full-time non-exempt

Hourly: $21.45 - $28.81

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Retirement plan
• Long term Disability and AD&D insurance
• EAP

Schedule:

• Monday to Friday 7 am - 3:30 pm

Supplemental Pay:

• Signing bonus

Experience:

• 2 years of customer service, inventory, warehousing or other applicable experience

Education:

• High school diploma or equivalent

Work Location: Bellingham, WA