Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
A TYPICAL DAY:
TO LAND THIS OPPORTUNITY:
PERKS:
ABOUT YOUR FUTURE TEAM:
Our team is family-oriented and full of high-performing individuals who are innovative, passionate, and have a high level of integrity. We believe hard work and collaboration are key components in our company’s success, and welcome diverse thinking and new ideas. Apply now and help shape the future of our organization!
OUR STORY AT LANE AUTOMOTIVE:
Lane Automotive was founded in George Lane’s garage in 1964 and has become a speed equipment phenomenon, serving racers, hot rodders, truck and off-road enthusiasts throughout the world! The company started as a small, local shop and has grown through the company’s mission to provide the best parts and customer service at competitive prices for its customers. We are in Watervliet, MI and our 416,000 square foot complex houses Lane Automotive brands such as Motor State Distributing, Allstar Performance, and the Lane Automotive showroom.
In addition to our strong customer focus, Lane Automotive treats our team members as though they are part of the family. The company’s number one focus is on safety - always. We also value team members that can bring great personality to our culture. As a fun, family-oriented company we are always looking for ways to improve as we continue to strive to be an employer of choice. We have a Culture Experience Team and Operations Excellence Team that works within the organization to build and promote our culture, boost engagement, and encourage internal collaboration. We also host events such as our annual car show, Jeep Invasion, Cars and Coffee, the Motor State Challenge, Cub mobile races, and many more!
If you want to be a part of our fast-paced, innovative, and welcoming team, apply today! We look forward to learning more about you!
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to reach with arms and hands, stand, twist, bend, walk and sit. The employee must frequently lift and/or move up to 50 pounds and occasionally with assistance lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. Employee is frequently required to work extended time beyond an eight-hour shift/40-hour week including shift rotation and weekends.
**Climbing of stairs**
Lane Automotive is an Equal Opportunity Employer
Aids available upon request to candidates with disabilities
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