Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Requirements
· Minimum of Associated Degree in a related field or 5 years in manufacturing environment
· Working knowledge of MRP, SAP, and APICS courses is desired
· Experience with MS Office Suite (Excel, Word, Access, Power Point, MS Project, Teams)
· Self-motivation to find efficient and effective ways to accomplish end goals
· Ability to multitask and work under time constraints to meet deadlines
· Primary contact for client communications and execution, accountable for client satisfaction, sales forecast, delivery performance
· Meet regularly with functional leadership to review production performance, discuss issues, get delivery commitments.
· Provide detailed scheduling reports on a daily, weekly, monthly basis for key areas of manufacturing and purchasing
· Analyze the flow of purchased and manufactured materials from order entry through shipment
· Manage client inspections, including quality dossiers as required
· Minimum amount of travel with the position
Job Type: Contract
Pay: $22.00 - $23.00 per hour
Benefits:
Schedule:
Experience:
Work Location: In person
Clear All
0 Order Fulfillment Director jobs found in Binghamton, NY area