Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
We are looking for a Receiving and Order-Entry Clerk to perform a variety of tasks related to receiving incoming wintersports equipment and clothing for distribution in the retail store. Receiving Clerk will ensure that all shipment paperwork corresponds with what was ordered and that there are no shortages or discrepancies. While mostly administrative in nature, some physical stock-work will be needed. This is a full-time position through March 2021, possible full-time/part-time in April 2021. May through July/August is planned furlough with rehire on or about August/September 2021.
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