Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Rhoback is looking for an upbeat, positive, and organized individual with a very strong work ethic and experience in warehouse and fulfillment to join our team as a Fulfillment Specialist. This individual will be responsible for fulfilling e-commerce orders, restocking our fulfillment center, ensuring all orders are collected daily, maintaining cleanliness of the warehouse and any ad hoc task in the warehouse. Rhoback is a fast-growing e-commerce apparel brand and the Fulfillment Specialist must be able to keep up with daily tasks to ensure the warehouse is functioning optimally.
This role will be based in Charlottesville, VA. This is a Monday through Friday position that requires weekend flexibility during the holiday season (starting Black Friday through December).
Responsibilities include, but not limited to:
Experience and Qualifications:
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Company Mission: Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality.
Only serious and qualified candidates with a passion for growing a fun startup e-commerce brand will be considered. If you think you'd make a great addition to the Rhoback Team, please submit your resume and portfolio to laura@rhoback.com.
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