Job Description Summary

Job Description

Roles and Responsibilities

• Lead activities relating to fulfilment support for the USAF customer at the Warner Robins location.
• Communication with the on-site Dowty Operations Manager, the Sterling COM Team, and the USAF Program Manager.
• Monitor and developing tracking mechanism for units sent to Warner Robins from the Sterling facility or from the USAF bases.
• Support monthly CDRL reporting for units received and TAT (consolidated reporting with Sterling and Warner Robins data).
• Ensure repairs are progressed through the Warner Robins facility, at the expected cost and in accordance with customer contract requirements

Additional Responsibilities:

• Support standardization and improvement initiatives across the business
• Provide input to the sales operations and planning functions in relation to spares sales and repair forecasts, highlighting risks and opportunities to the sales plan

Qualifications/Requirements:

• Bachelor's degree from an accredited university or college (or a high school diploma/GED with a minimum of 7 years of experience in Logistics and Fulfillment.)
• Minimum of 3 years of Logistics and Fulfillment experience.

Desired Characteristics:

• Proficiency in the use of MS Office including excel
• Proficiency in the use of Government websites including IRAPT, WAWF, DCMA e-tools
• Knowledge of Oracle Golf ERP.
• Experience of working in a Customer Services environment
• Aviation Industry experience, particularly dealing with military customers
• Ability to build relationships and influence others
• Ability to multi-task and prioritize
• Knowledge of Government Property Regulations preferred
• Knowledge of Gold Systems preferred
• Knowledge of military export shipments preferred
• Proficiency in the use of MS packages including Excel
• Proficiency in the use of Government websites including IRAPT, WAWF, DCMA e-tools
• Strong communication skills
• Strong analytical skills

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information