Order Fulfillment Director jobs in Norwich, CT

SEASONAL FULFILLMENT ASSOCIATE

Summary of Responsibilities:

Rotates in Fulfillment area performing a variety of functions in accordance with established quality, productivity and safety standards.

Primary Duties:

Orderfill

1. Fills orders accurately picking items from shelves and bins while placing in shipping containers on the conveyor.

2. Screens merchandise for damage and follows established procedures for reporting issues. Notes when backorders and cancels are approved and proceeds according to established guidelines.

3. Ability to pack items neatly into proper size cartons putting heavier material in the bottom of the box. Wraps all liquid in plastic bags and seals them. Places label neatly and appropriately on carton.

4. Verifies orders for quantity, colors, units of measure and completeness as required.

5. Notifies Call Down person when merchandise is in a “stock out” position and needs to be replenished; notifies lead orderfiller when the wrong product is in a bin.

6. Knowledge of all packing functions i.e. slow pack and self shipping.

Material Handling

1. Operates Radio Frequency scanner and pallet jacks in accordance with established safety guidelines.

2. Processes and distributes replenishment accurately. Ensures that product is undamaged, in proper unit of measure, and arranged properly on pick-shelf. Reports any damaged product or inventory discrepancies to lead, supervisor or inventory control representative (following established reporting procedures).

3. Uses computer terminal to access product information to ensure that proper shelving is selected.

4. Labels stock accurately in accordance with established labeling guidelines

5. Assists with cleaning and maintenance of Fulfillment area. Responds to any request for assistance from other associates promptly

6. Stocks shelves, racks, and bins at all levels using hand trucks and pallet jacks (when trained in their use). Marks reserve with location information.

7. Keeps aisles clear, orderly and safe while cleaning work area daily.

8. Provides assistance to other associates when asked.

9. Others duties or projects as assigned.

Qualifications:

• Must be able to read and write
• Ability to calculate quantities, count and match numbers
• Able to lift up to 50lbs, bend, twist, stoop and reach repeatedly
• Able to manipulate materials and equipment in accordance with procedures
• Ability to maintain a fast, safe, accurate work pace for 8-10 hours
• Must be able to walk and stand for extended periods of time
• Must be able to remain alert while working on repetitive tasks
• Attention to detail and ability to follow instructions
• Ability work with a team and independently
• Computer experience preferred, ability to key information, and read data on a screen required

Key Measurements:

• Proficiency and flexibility in performing all departmental tasks
• Speed and accuracy in completing tasks
• Spotting damage and errors before shipment
• Low rate of returns due to filling/packing errors
• Consistently follows safety protocols
• Little or no damage to merchandise or equipment
• Follows attendance policies

Note: While efforts have been made to insure the accuracy of this position description, it is not warranted to be an exhaustive recitation of all position duties, the incumbent may be required to perform duties beyond those listed above.