Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About us!
Cypress Hemp is a rapidly growing cannabis company, looking to recruit motivated, talented people to help achieve our mission. There's room to grow within our company. The high growth nature of our business can still feel like a start up; we all bring our best everyday and work together to make impactful progress.
Seeking people that want to grow personally and professionally, give their best effort with a genuine smile, and can work well with a team.
Fulfillment Team Member
Rapidly growing cannabis company needs energetic, dependable, highly organized person for:
Product Fulfillment: Carefully packaging dozens of distributor, wholesale, and e-commerce orders per day, many containing glass products, with corresponding detailed email communications and occasional phone communications with our sales team.
This requires a strong attention to detail every step of the way, making sure all packages are securely fulfilled in a timely manner.
Person must be proficient with email and computers to fulfill this role. Positive attitude and team communication skills are a must! This position is closer to a high-end gift wrapper than it is a warehouse/forklift worker, therefore one must prepare packages with love, patience, and care for the end customer's experience, at volume.
Other duties as assigned: Being on our team requires flexibility and willingness to help with with various other tasks, as assigned. This may include product bottling, labeling, etc.
Cypress Hemp provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
Weekly day range:
Application Question(s):
Ability to Relocate:
Work Location: In person
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