Order Fulfillment Manager jobs in Cedar Rapids, IA

Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

C
Order Administrator (Onsite)
  • Collins Aerospace
  • Rapids, IA FULL_TIME
  • Date Posted:

    2024-03-28

    Country:

    United States of America

    Location:

    HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, 52498-0505 USA

    Position Role Type:

    Onsite

    This position is for a Customer Service Order Administrator who is under direct supervision. Responsible for resolving basic customers' service or billing complaints and obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased. Applies basic skills in the execution of existing procedures.

    Job Responsibilities:

    • Works under direct supervision to provide satisfactory and quality customer service.

    • Obtains customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.

    • Answering basic customer inquiries on product availability, maintenance, and the status of orders.

    • Resolves basic customers' service or billing complaints.

    • Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

    • Performs duties related to overall customer service.

    • Provides support to sales team with regard to customer concerns.

    • Coordinates with sales reps to identify inside sales opportunities.

    • Serves as customer interface on product status and delivery.

    • May manage or work in call center for customer support.

    • Maintains knowledge of UTC organization and products to provide the appropriate information and support to customers.

    • Consistently documents customer service needs to identify patterns and maintain quality.

    Qualifications/Experience Needed:

    • Typically requires HS Diploma or an AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience OR in absence of HS Diploma or AA/AS degree, 6 years of relevant experience.

    • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

    Preferred Qualifications:

    • Experience utilizing Microsoft O365 products.

    • Customer service experience.

    Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

    Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

    #reempowerprogram

    This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

    Minimum Program Qualifications:

    • Be on a career break of one or more year at time of application

    • Have prior experience in functional area of interest

    • Have interest in returning in either a full-time or part-time position

    Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

    WE ARE REDEFINING AEROSPACE.

    • Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

    Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

    Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

    Some of our competitive benefits package includes:

    • Medical, dental, and vision insurance

    • Three weeks of vacation for newly hired employees

    • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

    • Tuition reimbursement program

    • Student Loan Repayment Program

    • Life insurance and disability coverage

    • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

    • Birth, adoption, parental leave benefits

    • Ovia Health, fertility, and family planning

    • Adoption Assistance

    • Autism Benefit

    • Employee Assistance Plan, including up to 10 free counseling sessions

    • Healthy You Incentives, wellness rewards program

    • Doctor on Demand, virtual doctor visits

    • Bright Horizons, child and elder care services

    • Teladoc Medical Experts, second opinion program

    • And more!

    At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again.


    Apply now and be part of the team that’s redefining aerospace, every day.

    The salary range for this role is 37,000 USD - 83,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

    Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

    Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

    This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

    RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

    RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Privacy Policy and Terms:

    Click on this link to read the Policy and Terms

  • 11 Days Ago

F
Distributor/Order Procesr-BP
  • Frontier Natural Products Co-op
  • Belle, IA FULL_TIME
  • SUMMARY Prepares distributor orders by retrieving and organizing product case lots and readying pallets for shipment. May receive, sort, and deliver inbound and outbound mail and parcel post. Organize...
  • 11 Days Ago

F
Distributor/Order Procesr-BP
  • Frontier Coop
  • Belle, IA FULL_TIME
  • SUMMARY Prepares distributor orders by retrieving and organizing product case lots and readying pallets for shipment. May receive, sort, and deliver inbound and outbound mail and parcel post. Organize...
  • 11 Days Ago

B
DISPATCHER / ORDER SCHEDULER
  • Bard Materials
  • Dubuque, IA FULL_TIME
  • United States | req28 Dispatcher/Order Scheduler We are searching for an experienced Dispatcher/Order Scheduler at our Dubuque North Plant facility. Primary Duties and Responsibilities: What you’ll do...
  • 30 Days Ago

S
Fulfillment Worker / General Laborer
  • Sedona Staffing Services
  • Dyersville, IA FULL_TIME
  • Fulfillment Worker $17 Monday- Friday 7:00am to 3:30pm Essential Duties and Responsibilities: Move material and/or goods from one location to another Package material for shipment or for customer pick...
  • 5 Days Ago

T
General Merchandise, Closing, Fulfillment (T1771)
  • TARGET
  • Rapids, IA OTHER
  • Starting Hourly Rate / Salario por Hora Inicial: $15.00 USDALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading...
  • Just Posted

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Order Fulfillment Manager jobs found in Cedar Rapids, IA area

R
Warehouse Supervisor
  • Ryder System
  • Cedar Rapids, IA
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 4/16/2024 12:00:00 AM

C
Warehouse Employee / Forklift a plus!
  • Consumers Supply Distributing, LLC
  • Cedar Rapids, IA
  • Job Description Job Description Consumers Supply Distributing is immediately hiring Warehouse Employees! Join our team i...
  • 4/15/2024 12:00:00 AM

W
Picker / Packer
  • Walmart
  • Cedar Rapids, IA
  • **Job Title: Picker/Packer** **Job Summary:** As a Picker/Packer at Walmart, you will play a critical role in the fulfil...
  • 4/14/2024 12:00:00 AM

W
Order Picker
  • Walmart
  • Marion, IA
  • **Job Summary:** As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchan...
  • 4/14/2024 12:00:00 AM

W
Order Picker
  • Walmart
  • North Liberty, IA
  • **Job Summary:** As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchan...
  • 4/14/2024 12:00:00 AM

W
Order Picker
  • Walmart
  • Iowa City, IA
  • **Job Summary:** As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchan...
  • 4/14/2024 12:00:00 AM

W
Material Handler
  • Walmart
  • Cedar Rapids, IA
  • **Job Summary:** As a Material Handler at Walmart, you will be responsible for efficiently managing the flow of material...
  • 4/14/2024 12:00:00 AM

W
Forklift Operator
  • Walmart
  • Cedar Rapids, IA
  • **Job Summary:** As a Forklift Operator at Walmart, you will be responsible for safely and efficiently operating forklif...
  • 4/14/2024 12:00:00 AM

The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and the Cedar River divides east and west. Mays Island, in the middle of the river, is the only area of the city where addresses have no quadrant. Areas outside the city limits that have a Cedar Rapids mailing address do not use the quadrants either. Except in the downtown area, 1st Avenue and the Cedar River tend to run diagonally instead of along the cardinal directions. Due to the curving of 1st Avenue, there are some areas in western Cedar Rapids ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Order Fulfillment Manager jobs
$96,775 to $125,299
Cedar Rapids, Iowa area prices
were up 0.8% from a year ago

Order Fulfillment Manager in Bergenfield, NJ
Guide the recruiter to the conclusion that you are the best candidate for the order fulfillment job.
December 13, 2019
Order Fulfillment Manager in Alexandria, LA
To help better understand exactly what eCommerce order fulfillment is, let’s walk through the different steps involved, starting with receiving.
January 13, 2020
Order Fulfillment Manager in Alamogordo, NM
Fulfillment companies handle inventory, order processing, and shipping functions for other businesses.
January 12, 2020